Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Client de confiance

Vérifié par Feefo

2 years ago

Magical holiday in Antigua

Very pleased with all aspects of the service given

Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 27/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

Exclusivity

Knowledgeable frie.ndly staff. Made to feel welcome and special. We were offered a drink. The shop is comfortable with easy chairs and a promotional tv to watch if you have to wait a little while....

Lire plus

Richard

Kuoni

2 years ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 24/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

First Class Service

The representative had an in depth knowledge about our holiday location, they provided us with a selection of choices of holidays based on a specific requirement, they were patient with us whilst we...

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Cheryl

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 27/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

Great experience making a booking with confidence

Very friendly and knowledgeable regarding areas we are visiting making the choices much easier. Took time to show the different hotel choices with cost comparisons.

Date d'achat : 16/10/2023

0

NH

Nikki Hayward

Vérifié par Feefo

Cheltenham

2 years ago

Ce que Nikki Hayward a dit à propos de Kuoni:

Kuoni expertise

From first phone call it was nice to talk about your ideas and explore what you’d hope from your holiday or chosen resort etc without being judged and how nicely it was explained that my expectations...

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Samuel

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Louis and the other members of the team who assisted with your booking. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Sam

Date d'achat : 26/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

Holiday to Sri Lanka

We have been working with Jessica and have had a great experience. She is very responsive to our emails. Listened to what we wanted.

Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 19/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

Knowledgeable and responsive

Prompt response to initial enquiry. Very helpful and good response times. Good answer very specific questions as the agent had visited the island only a few months ago which proved to be useful in...

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Alison

Kuoni

2 years ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 24/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

Very knowledgeable and willing to look at many options to give us the best holiday experience at an optimised price.

Charlotte

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 25/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

Great holiday booking experience

Very pleasant experience booking our holiday at Kuoni, Metro Centre, Gateshead. Relaxing atmosphere and very knowledgeable member of staff - Michael Leech was brilliant, we will actively look for him...

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Date d'achat : 25/10/2023

0

Client de confiance

Vérifié par Feefo

2 years ago

Very good

excellent customer service, and nice coffee

Leigh

Kuoni

2 years ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 23/10/2023

0

Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?