Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,157 commentaires

Client de confiance

Vérifié par Feefo

4 months ago

No improvement needed. Charlotte is most professional, informative, patient person to deal with. Lovely lady too.

Marie

Kuoni

4 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Charlotte the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us. Thank you for booking your holiday with us again.

Date d'achat : 14/05/2026

Ms Claire Bicknell

Vérifié par Feefo

GBR

4 months ago

Melissa

Kuoni

4 months ago

Hi Claire, Thank you for your 5 star review and booking your amazing trip with us. Please do let us know if there is anything you need before you go. Kind regards Melissa

Date d'achat : 09/05/2026

Mrs Andrea Curtis

Vérifié par Feefo

GBR

4 months ago

Gemma

Kuoni

4 months ago

Thank you so much for taking the time to leave a 5* review on Feefo. We truly appreciate your positive rating and are delighted that you had a wonderful experience with us. Your satisfaction is our top priority, and it’s great to know that we met your expectations. If you have any further feedback or comments, please feel free to share them with us as we always strive to improve our services. We look forward to assisting you again in the future. Best regards, Gemma **** Store Manager

Date d'achat : 11/05/2026

Mrs Pauline Hill

Vérifié par Feefo

GBR

4 months ago

Ce que Mrs Pauline Hill a dit à propos de Kuoni:

Always get a lovely greeting on arrival at the Liverpool shop. The staff go the extra mile to make you feel welcome and give you the information required for your trip. We have booked 3 special...

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Lucy

Kuoni

4 months ago

Dear Client Thank you for you 5* review and your lovely comments regarding your experience with the Liverpool store. I am pleased that we were able to help you once again with your special holiday. Best wishes Lucy Hughes Store Manager

Date d'achat : 10/04/2026

Client de confiance

Vérifié par Feefo

4 months ago

Very helpful and listened to what we wanted and found our holiday very quickly

Ricky

Kuoni

4 months ago

Hello Thank you for your kind feedback and for allowing Ricky to craft your family escape. Delighted you enjoyed your booking experience with us. I hope you are all looking forward to getting away, should you need any assistance in the meantime please don't hesitate to contact us. Thank you again, been our pleasure. Kind regards Vicky Assistant Manager Kuoni Milton Keynes

Date d'achat : 08/05/2026

Client de confiance

Vérifié par Feefo

4 months ago

Date d'achat : 12/05/2026

Client de confiance

Vérifié par Feefo

4 months ago

Listened to our requirements, sourced beautiful locations and accommodation, while also suggesting options we’d not even considered. All within our budget and pleasantly surprised. Thanks for...

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Kelly

Kuoni

4 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 08/05/2026

Client de confiance

Vérifié par Feefo

4 months ago

James

Kuoni

4 months ago

Thank you so much for your review. As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent enquiry experience with Kuoni. Your praise will be shared with Faye who crafted your Holiday. We look forward to assisting you with your future travel plans.

Date d'achat : 11/05/2026

Client de confiance

Vérifié par Feefo

4 months ago

Suzanne

Kuoni

4 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.

Date d'achat : 08/05/2026

Client de confiance

Vérifié par Feefo

4 months ago

Florence was very knowledgeable and took time to make sure we got the best value for money for what we wanted. She had been to the places we wanted to go so was also able to make recommendations. A...

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Ricky

Kuoni

4 months ago

Hello Thank you for your kind feedback and for allow Florence to craft your escape. I hope you are both excited and looking forward to getting away and exploring your destination. Delighted Florence was able to bring to life your trip and make recommendations that met your needs. Florence certainly is a fan of all things Africa. Thank you again, has been our pleasure. Kind regards Ricky Store Manager ]Kuoni Milton Keynes

Date d'achat : 27/04/2026

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

Voir d’autres badges

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?