Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Kuoni

Afficher tous les 7,223 commentaires

Ms Clare Walker

Vérifié par Feefo

GBR

4 months ago

Ce que Ms Clare Walker a dit à propos de Kuoni:

We love the service Kuoni give, both in store before and after the holiday Amy in the Chelmsford store is one of the best consultants we have dealt with. We love the personal touch that she gives...

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Natalie

Kuoni

4 months ago

Dear Clare, Thank you so much for your amazing review of your booking experience for your honeymoon to the Maldives - we are so pleased you had such a great experience! As the assistant manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent interaction with Kuoni. Your comments and praise will be shared with Amy, the lovely Travel Expert that crafted your honeymoon. We look forward to planning more wonderful adventures with you. With kind regards, Natalie Crossman Assistant Manager, JL Chelmsford

Date d'achat : 29/06/2026

Mr Alexander Ross

Vérifié par Feefo

GBR

4 months ago

Ce que Mr Alexander Ross a dit à propos de Kuoni:

Excellent service provided by Claire who listened to our requirements and provided exactly what we were looking for at a fair price.

Date d'achat : 03/07/2026

Client de confiance

Vérifié par Feefo

4 months ago

Our second trip booked with Amy in Cribbs. Amy is amazing, knowledgeable, patient and above all incredible at planning trips! We won’t go anywhere else now for trip planning.

Melissa

Kuoni

3 months ago

Thank you for taking the time to send in your feedback and lovely comments. It is so nice for myself and Amy to read. Thank you for booking with us again and please let us know if there is anything we can do for you at any stage. Kind regards Melissa

Date d'achat : 27/06/2026

Mr David Jones

Vérifié par Feefo

GBR

4 months ago

Jessica

Kuoni

3 months ago

Thank you so much for your review. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday. We look forward to assisting you with your future travel plans.

Date d'achat : 02/07/2026

Mr Alfred Ayears

Vérifié par Feefo

GBR

4 months ago

Ce que Mr Alfred Ayears a dit à propos de Kuoni:

Brilliant staff with depth of knowledge about locations and recommendations.

Alex

Kuoni

4 months ago

Thank you Alfie . Its always a pleasure to look after your adventures Kind Regards Alex Killeen Store Manager

Date d'achat : 02/07/2026

Client de confiance

Vérifié par Feefo

4 months ago

Matt and Richard were incredible. Nothing was to much and they answered every question the customer or I had. Will definitely be calling again next time I have something Kuoni can do :)

Matt

Kuoni

4 months ago

Thank you so much for your review. I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your customers forthcoming Holiday with us.

Date d'achat : 03/07/2026

Client de confiance

Vérifié par Feefo

4 months ago

The staff at Bluewater were great and changed our itinerary a few times until we got it just right

Date d'achat : 29/06/2026

Client de confiance

Vérifié par Feefo

4 months ago

Sophie has been most helpful and has responded to all our queries positively. In particular she dealt with our health questions and a number of adjustments to our flights and hotels. Her attitude has...

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Date d'achat : 26/06/2026

Client de confiance

Vérifié par Feefo

4 months ago

As returning customers to Kuoni and the branch at Solihull, we were again most impressed with the quality and attention to detail. Plus the relevant suggestions and helpful advise. Nothing was too...

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Date d'achat : 29/06/2026

Mrs Julie Delaney

Vérifié par Feefo

GBR

4 months ago

Ce que Mrs Julie Delaney a dit à propos de Kuoni:

Wonderful knowledgable friendly staff. Would recommend them to all really listen to our needs and worked around those.

Kerry

Kuoni

4 months ago

Thank you so much for your review, Julie. As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with Sadie who crafted your Holiday. We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.

Date d'achat : 01/07/2026

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

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Feefo Ecolabels

Voir 3 badges supplémentaires

Ces badges vérifient que les déclarations environnementales de Kuoni sont claires et précises, afin que vous puissiez être sûr de faire des achats durables. Développé en partenariat avec Ethy.

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Kuoni Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?