Order items from Sale 4 in total and returned 3 due to them not fitting but the 4th item a Louche Shirt is lovely, great fit. I returned the 3 items and contacted Joy as had not heard anything...I...
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Customer Services
JOY
6 years ago
Hello,
Thank you for the lovely review and for being a great customer :)
JOY x
The shipping time was okay, but the hub it was sent to was not a nice collection place. Bad customer service, little care taken when handling the packages, and they forgot to send me the pickup code....
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Customer Services
JOY
6 years ago
Hello,
Thank you for the feedback! I am so sorry the company that was your HubBox collection point treated you poorly. I am sorry this happened and that their service has affected how you see JOY.
I hope you had a lovely weekend.JOY x
Avis sur des produits
Date d'achat : 21/01/2020
0
Partager
TS
T Symes
6 years ago
Ce que T Symes a dit à propos de JOY:
Quick delivery, well presented and quality goods
Customer Services
JOY
6 years ago
Thank you for the great review- much appreciated!!
JOY x
Avis sur des produits
Date d'achat : 20/01/2020
0
Partager
NW
nigel Craddock C/o Pascall +watson
6 years ago
Ce que nigel Craddock C/o Pascall +watson a dit à propos de JOY:
Great really efficient always gets to me in good time
Customer Services
JOY
6 years ago
Hello!
Thank you for such great feedback- I hope you're having a great week so far :)
JOY x
I received a code as a customer to use. I was unable to use it. I emailed and didn't get any response. I ended up buying it due to it being in sale and not want it to sell out but my main reason for...
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Customer Services
JOY
6 years ago
Hello,
Thank you for your feedback. I am really sorry nobody got back to you- I have searched your email though and I can't see any emails so they may not have gotten through to us. Please can you email us again with the discount code you tried to use and your order number? This way we can refund you the discount amount if the code was in date when you tried to use it :) JOY x
Avis sur des produits
Date d'achat : 19/01/2020
0
Partager
MN
Maria Ntova
6 years ago
Ce que Maria Ntova a dit à propos de JOY:
Great service, good quality
Customer Services
JOY
6 years ago
Thank you for the great review!I hope you're having a good week so far :)
JOY x
I was sent a different blouse to what I had ordered. It’s a birthday present for my mum. I was going to return it but my mum said she liked the blouse I had been sent by mistake so I decided to keep...
I already have this coat in another colour and love it so much I bought it in green too!! Easy to order, clear notifications of order, clear notifications of delivery progress and confirmation.
Customer Services
JOY
6 years ago
Thank you for your lovely feedback!I bet the coat looks amazing.
JOY x
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
