Excellent service from the lady in the web team. Needed to change diameter of pipe. Delivered replacement and collected the previous in 24 hours! She even remembered me when I called back to check...
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Fleur
JDP
7 years ago
Thank you Paul for taking the time to leave us a great review! I will pass your comments onto the sales team, if you ever need our help again just give us a call!
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
My only complaint is that I called your head office twice, the day before the delivery, to explain how to get to our property and the access issues. But nobody from the branch called me back....
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Fleur
JDP
7 years ago
Hi,
Thank you very much for your feedback.
We aim to give the best service possible and I apologise that this didn't happen across the whole of your ordering experience with us. I will be passing your comments to the branch so they can make their service even better for next time!
Kind Regards
Fleur
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de JDP:
Excellent website and good delivery man
Fleur
JDP
7 years ago
Thank you Mark for leaving us a review!
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de JDP:
Excellent website, sales team and SAME day delivery.
Fleur
JDP
7 years ago
Thanks Paul for the great feedback!
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
Really rapid service. Delivered within 3 days of ordering.
Fleur
JDP
7 years ago
Thanks for leaving us a review! Glad you were happy with our delivery service!
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
Quick friendly delivery, everything arrived on time
Fleur
JDP
7 years ago
Thank you for leaving us 5-stars and taking the time to write a review!
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
Ordering experience good, delivery not so good.
Asked them to phone the delivery address 24hrs prior to delivery, but did not. Delivery driver pushed pies off side of lorry- fortunately nothing broken.
Fleur
JDP
7 years ago
Hi,
Really sorry to hear what happened with your delivery, this isn't our usual high standards.
If you want to discuss this further, please call the online sales team on 01228 587900 and we would be happy to help and look into this in more detail for you.
Hope this doesn't put you off ordering from us again!
Kind Regards
Fleur
0
Partager
Client de confiance
Vérifié par Feefo
7 years ago
Had what we wanted, arrived next day
Fleur
JDP
7 years ago
Thank you for taking the time to leave us a 5-star review!
0
Partager
TC
Trusted Customer
Vérifié par Feefo
7 years ago
Ce que Trusted Customer a dit à propos de JDP:
Speedy Delivery
Delivered very promptly
Fleur
JDP
7 years ago
Thanks Scott for your review! Much appreciated! :D
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
For more than 45 years, and together with 27 branches across the UK, first class customer service, technical knowledge and extensive product ranges is how customers have come to know, trust and rely on JDP for all their project needs.
