Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur JB Furniture

Afficher tous les 1,755 commentaires

Trusted Customer

Vérifié par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de JB Furniture:

Patio set

Brilliant service, could not have been looked at better, staff very polite and helpful. We visited the shop twice once to look around and once to order, and both times we were looked after with no...

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Dave

JB Furniture

9 years ago

Thank you for taking the time to give us a 5-star review. We are glad you enjoyed your experience with us.

Avis sur des produits

Date d'achat : 30/05/2017

Client de confiance

Vérifié par Feefo

9 years ago

Excellent service in store

Dave

JB Furniture

9 years ago

Thank you for the kind words!

Date d'achat : 28/05/2017

Trusted Customer

Vérifié par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de JB Furniture:

Try again when the furniture is delivered. Ordering no problem.

Dave

JB Furniture

9 years ago

Hi Mr and Mrs Temple, we appreciate you taking the time to rate us, however you suggested that we contact you once your product had been delivered, this has now happened. Would you mind taking the time to re-review us based on your full experience with us? All you have to do is go into your original Feefo feedback request email and adjust your rating as you wish. We hope you enjoy your furniture!

Trusted Customer

9 years ago

Very happy with our conservatory furniture from JB. First class service from ordering to delivery, we would have no hesitation in recommending JB to our friends. Mrs Kay Temple.

Avis sur des produits

Date d'achat : 02/05/2017

Client de confiance

Vérifié par Feefo

9 years ago

Professional, attentive and genuinely interested in customer

Good range of products, knowledge and helpful staff, assisted in identifying customers requirements

Dave

JB Furniture

9 years ago

Thanks for the kind words! Enjoy your furniture

Date d'achat : 04/06/2017

Trusted Customer

Vérifié par Feefo

Hartlepool

9 years ago

Ce que Trusted Customer a dit à propos de JB Furniture:

Happy with our furniture

We have been looking for quite a few weeks for garden furniture. We saw this showroom on google however we wanted to see for ourselves the style and quality. We travelled to the showroom at Newcastle...

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Dave

JB Furniture

9 years ago

Thanks for the positive review, we are glad you enjoyed your experience with us!

Avis sur des produits

Date d'achat : 07/06/2017

Trusted Customer

Vérifié par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de JB Furniture:

when our furniture arrived the sofa,s were different colours and being told well when you put the cushions on you wont tell the difference,which clearly you could .so not happy

Dave

JB Furniture

9 years ago

We apologise that your experience with us was less than ideal on this occasion, please consider us again in the future.

Date d'achat : 04/06/2017

Trusted Customer

Vérifié par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de JB Furniture:

Happy with furniture, delivered on time by very pleasant and helpful man

Dave

JB Furniture

9 years ago

Thanks for taking the time to give us a 5-star review.

Date d'achat : 10/06/2017

Trusted Customer

Vérifié par Feefo

Newcastle

9 years ago

Ce que Trusted Customer a dit à propos de JB Furniture:

Still waiting delivery after 4 weeks

We ordered a garden bench online 15th May. It is now 7th of June & it still hasn't arrived. The summer will be over by the time it arrives. Job furniture are supposed to ring us on Friday to arrange...

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Date d'achat : 17/05/2017

Client de confiance

Vérifié par Feefo

9 years ago

Did not fulfil promise

Agreed refund of £40 as partial price match but they did not process it when they said they had, I had to chase and finally received it but it took a few weeks.

Avis sur des produits

Date d'achat : 09/05/2017

Trusted Customer

Vérifié par Feefo

9 years ago

Ce que Trusted Customer a dit à propos de JB Furniture:

Patiently waiting.

I can,t as I am still waiting for the product to arrive.

Date d'achat : 09/05/2017

Vous n’avez pas été invité(e) à fournir un avis ?

Tetbury 3 seat sofa set graphite & Shanghai parasol

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

JB Furniture Commentaires

Kimberley square adjustable set & coversPlus d'avis sur ce produitVoir le site Internet du produitNot received it yet so cannot coment, I've put only one star because it won't let me post my comments but share to be higher when we get it if it's anything like the one in the showroom

2 Sarno 2 seat sofas, chair, side table & scattersPlus d'avis sur ce produitVoir le site Internet du produitFirst class service from ordering to delivery. We have no hesitation in recommending JB to our friends.

Colorado s/4 Lounge setPlus d'avis sur ce produitVoir le site Internet du produitBecause we are so happy with our garden furniture

Chichester Square 3m parasolPlus d'avis sur ce produitVoir le site Internet du produitHad already seen this product so as expected

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?