Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur JS Travel Insurance | Avis sur le service client de {{merchantUrl}} | Feefo

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Client de confiance

9 years ago

Quick, easy, good price with horse riding included.

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de JS Travel Insurance:

Very efficient and professional

Very helpful and pleasant. Clearly explained policy,

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de JS Travel Insurance:

Very helpful friendly staff & a great proce

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de JS Travel Insurance:

After some initial glitches with the online system where it kept crashing I found it to be intuitive and sensible. It was simple to get the cover o wanted.

Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de JS Travel Insurance:

Why do you keep asking me to rate an insurance service when I have never ma

Why do you keep asking me to rate an insurance service when I have never made a claim? How can I possibly rate an insurance company until I have made a claim? Only after I make a claim (if ever) can...

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Chris Hollingsworth

JS Travel Insurance

9 years ago

Thank you for your comments and responding to our request for a review. The review we are asking you to comment on is the process of purchasing our Travel Insurance online or over the telephone.

The review or a claim, if one was to be made would be sent from the company that deals and administers a possible claim.

I am sorry if this is confusing, it would difficult for us to ask for a review from our customers regarding the claims process as not all of our customers will make a claim.

Thank you for your feedback.

Regards

Chris Hollingsworth
Manager

Trusted Customer

9 years ago

Chris Hollingsworth Thank you so much for replying to my submitted comments. You are the only company to do so. Everything we do these days e.g. Booking flights, insurance, trains, coaches, hotels and buying from the internet want to find out how they have done. I have found that if we don't reply to the first request we are bombarded with more until we finally give in. It is a form of bullying as far as I'm concerned. It makes me not want to have contact with these companies again but everyone is starting to do it so where does that leave people like me who do not want these mails? Like most people in this world, I have moans about much of the services being offered on a day to day basis. I often feel that I should say something but never do so I suppose I should not complain when I'm not happy about something but when a company asks for a review form to be completed, they must accept what I write. You have and have replied answering my questions which I really do appreciate. Going back to the review, I have always been more than happy with your service whilst booking travel insurance with you - that's why I stay with you. Although I could have made a claim, I haven't but hopefully I will 'stay' with JS Insurance if I ever do make a claim. Thank you once again for following up my review comments. Susan Poole

Client de confiance

9 years ago

Got exactly what I wanted

Got the exact insurance I needed for my cricket tournament.n

Client de confiance

9 years ago

Excellent service

Extremely helpful lady, I was very impressed.

Client de confiance

9 years ago

Trek to 4167m cost double trek to 4000m

Overaqll good product. One problem: to trek to 4167m we were required to take out insurance to trek to 6000m, at double the premium for trekking to 4000m. Surely a sliding scale or some flexibility...

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Trusted Customer

9 years ago

Ce que Trusted Customer a dit à propos de JS Travel Insurance:

Very good service.

This will be the 3rd time using the insurance. They are great and can always guarantee i get the best.

Client de confiance

9 years ago

Excellent service by JS Travel Insurance

Cordial response and knowledgable advice

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JS Travel Insurance Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?