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Avis sur JW Wood | Avis sur le service client de https://www.feefo.com/reviews/j-w-wood | Feefo

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Trusted Customer

7 years ago

Date d'achat : 04/05/2017

Ce que Trusted Customer a dit à propos de JW Wood:

Helpful, professional and friendly

Always very helpful and professional, from the very first contact with them on the day the property was valued and speaking to the ladies in the office on a regular basis. They always kept us up to...

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Nick

JW Wood

7 years ago

Thank you for taking the time to leave a review, we value all feedback and use it to further improve our services.

Your feedback will be passed onto the branch.

Kind regards

JW Wood customer service.

Voir le commentaire complet du client

Trusted Customer

7 years ago

Date d'achat : 19/05/2017

Ce que Trusted Customer a dit à propos de JW Wood:

Professional and courteous

We received a very professional and courteous service and would recommend to other vendors without hesitation.

Nick

JW Wood

7 years ago

Thank you so much for your kind words, we are delighted you found our service professional and courteous.

Your feedback will be passed onto the branch.

Kind regards

JW Wood customer service.

Voir le commentaire complet du client

Trusted Customer

7 years ago

Date d'achat : 18/07/2017

Ce que Trusted Customer a dit à propos de JW Wood:

We found all staff members of Woods to be pleasant and professional. They listened to our needs and responded to any requests promptly and positively. We would recommend them without reservation.

Nick

JW Wood

7 years ago

Thank you for your great feedback, we are delighted you found our service professional and courteous.

Your feedback will be passed onto the branch.

Kind regards

JW Wood customer service.

Voir le commentaire complet du client

Trusted Customer

Shotley Bridge

7 years ago

Date d'achat : 14/07/2017

Ce que Trusted Customer a dit à propos de JW Wood:

Results with care and dedication...

We have sold several properties with JW Wood and we wouldnt use anyone else. Their attention to detail, the way they understand the local market, and the way you are treated by them is just...

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Nick

JW Wood

7 years ago

Good afternoon,

Your feedback is lovely to hear and we look forward to acting on your behalf again in the future.

Kind regards

JW Wood customer service team

Voir le commentaire complet du client

Trusted Customer

Durham

7 years ago

Date d'achat : 16/05/2017

Ce que Trusted Customer a dit à propos de JW Wood:

No agent better

JW Wood were very efficient and supportive and when I saw the photos of our house I was tempted to make an offer for it! It went for the amount they predicted which reinforced my opinion that we had...

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Nick

JW Wood

7 years ago

Dear Mr and Mrs Cox,

Your feedback really is appreciated, we work tirelessly to offer our clients what we feel to be the best service available and we are delighted we have met your expectations.

Your kind works will be passed onto the branch.

Kind regards

JW Wood customer service team

Voir le commentaire complet du client

Trusted Customer

7 years ago

Date d'achat : 28/07/2017

Ce que Trusted Customer a dit à propos de JW Wood:

Very good from start to finish we were kept informed of any updates etc.

Nick

JW Wood

7 years ago

Good morning,

Your feedback is valued and is used to help us constantly improve our service.

Your positive feedback will be passed onto the branch.

Kind regards

JW Wood customer service team

Voir le commentaire complet du client

Client de confiance

7 years ago

Date d'achat : 12/05/2017

Just exactly What we needed

Bought through them. Always replied to every query really quickly. Great attitude. Friendly. Professional. What more can you want?

Nick

JW Wood

7 years ago

Good Afternoon,

We do appreciate you taking the time to leave us a review, all feedback is greatly appreciated and used to better our services going forward.

Kind regards

JW Wood customer service team.

Voir le commentaire complet du client

Client de confiance

7 years ago

Date d'achat : 01/06/2017

Good agent

They accompanied all viewings, were courteous and polite and kept me informed of progress with the marketing of the property. Their valuer was helpful and efficient also

Nick

JW Wood

7 years ago

Dear Sir,

Thank you for taking the time to leave us a review, we pride ourself on being an honest and open Estate agency and are happy to hear you thought this to be the case.

Kind regards

JW Wood customer service team

Voir le commentaire complet du client

Trusted Customer

Chester-le-street

7 years ago

Date d'achat : 29/06/2017

Ce que Trusted Customer a dit à propos de JW Wood:

Ok, however didn't care about us only the sellers

Arranging an appointment was good, however the person who showed us around it was their first time in the house so didn't know anything about it. When it came to arrangements around the moving date...

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Nick

JW Wood

7 years ago

Good afternoon,

I am sorry to read your review and learn that you feel you have not received the level of customer experience we strive to offer, i can assure you nobody is favoured during this process and we work tirelessly to offer a fair and honest service.

Should you wish to discuss any points that you have raised further i would be more than happy to at a time best suited to yourself, I can be contacted directly on n.angus@jww.co.uk

Kind regards

JW Wood customer service team

Voir le commentaire complet du client

Client de confiance

7 years ago

Date d'achat : 07/07/2017

They communicated well and were always helpful with our questions and queries.

Customer Service team

JW Wood

7 years ago

We are delighted to hear you were satisfied with our service. JW Wood customer service team

Voir le commentaire complet du client

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À propos de JW Wood

JW Wood have been serving County Durham and the surrounding areas since 1910, with a proud tradition in Estate agency and as Chartered Surveyors. Our services include: Property Sales, Lettings, Auctions, Surveys, Student Lettings, Conveyancing, Mortgages, Relocation, Commercial Valuations, and Removals. JW Wood pride themselves on exceptional customer service and adopt a modern and proactive approach to all services offered. JW Wood, County Durham’s most trusted Estate Agency.

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07779022735

7 Old Elvet, Durham City, Durham, DH1 3HL, United Kingdom

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