Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur itravel2000.com | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 59,715 commentaires

Client de confiance

11 years ago

Good

Client de confiance

11 years ago

Terrible Policy

Booked 2 flights on one booking - Bangkok to Delhi, and Delhi to Kathmandu. After flying to Delhi, I decided I didn't need to fly to Kathmandu, so tried cancelling it. Apparently, since I used one of...

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Customer Care

itravel2000.com

11 years ago

Dear Andrew, Thank you for your feedback. We would like to advise that the terms and conditions are set up by the airlines, as per their policy the ticket can not be used of sequence nor can be cancelled for a credit or refund for the unused portion. We apologize about any inconvenience this has caused. Regards Customer Care Team

Client de confiance

11 years ago

Apology not accepted until appropriate actions are made to rectify the problem.

Trusted Customer

11 years ago

Ce que Trusted Customer a dit à propos de itravel2000.com:

Honduras

Awesome!

Trusted Customer

11 years ago

Ce que Trusted Customer a dit à propos de itravel2000.com:

no help after booking

No problem with the booking, but basically didn't help us after a problem came up with the vacation useless if you have a problem. There was no follow up with our issues.

Customer Care

itravel2000.com

11 years ago

Dear Mr. Peter Horns, We are very sorry to learn about your experience. Please email us your concerns at customerservice@itravel2000.com so we can look into this further for you. Regards Customer Care Team

Client de confiance

11 years ago

We received wrong information from travel agent. She booked us into the wrong resort. When…

We received wrong information from travel agent. She booked us into the wrong resort. When she tried to fix it - we were not refunded the full amount as was promised since it was an agent error. ...

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Customer Care

itravel2000.com

11 years ago

Dear Cynthia, Thank you for your feedback. We are very sorry to learn about your experience. In order to further assist you, may we please request to send us an email at customerservice@itravel2000.com. Regards Customer Care

Customer Care

itravel2000.com

11 years ago

Trusted Customer

Toronto

11 years ago

Ce que Trusted Customer a dit à propos de itravel2000.com:

Easy & Informative Booking

I explained what I was looking for and as well my budget and the agent, Percy Joseph, was very helpful, informative & very pleasant and professional. You can tell he enjoys his job @ Itravel2000.

Client de confiance

11 years ago

no prob

Client de confiance

11 years ago

ottawa may 2015 trip

booked with WestJet - service is great and legroom is actually comfortable. I always book through Itravel and have always had speedy fantastic service from them

Client de confiance

11 years ago

As always, booking is easy and the vacation specialists are knowledgeable and friendly.

Client de confiance

11 years ago

Cuba Vacation

Booking over the phone with Pat was easy. My questions were answered and the promotion applied correctly. All aspects of our flight and hotel were great. We would definitely book with Pat and...

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Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

itravel2000.com Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?