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Avis sur INSTRUMENT FURNITURE | Avis sur le service client de https://www.feefo.com/reviews/instrument-furniture | Feefo

Client de confiance

3 years ago

Looks lovely

Great furniture looks great, felt sorry for staff as worked long into the evening to complete. Easy process from stat to finish, would recommend

Avis sur des produits

Date d'achat : 22/03/2023

0

OR

Omar Rehman

3 years ago

Ce que Omar Rehman a dit à propos de INSTRUMENT FURNITURE:

Great service. Speedy delivery and installation by professionals.

Team

INSTRUMENT FURNITURE

3 years ago

thank you so much for your review! 🙏

Avis sur des produits

Date d'achat : 27/03/2023

0

PD

Patricia Deane

3 years ago

Ce que Patricia Deane a dit à propos de INSTRUMENT FURNITURE:

Perfect, very happy customer 😀

Brilliant service from start to finish. The order process was straightforward and delivery arrived as promised. I opted for the assembly service and the chaps did a fabulous job, cleared up as they...

Lire plus

Team

INSTRUMENT FURNITURE

3 years ago

Thank you so much for your review ❤️

Avis sur des produits

Date d'achat : 26/03/2023

0

Client de confiance

3 years ago

Delivery driver was excellent , wardrobe is fantastic just deli to long

Delay in delivery,stated 10 days when ordered received after several email , received 26 days later

Team

INSTRUMENT FURNITURE

3 years ago

Thank you for your review, glad you are happy with the wardrobe. Your wardrobe was on pre-order mode when purchased, with delivery time quoted to be longer, after the restock date. Once it reached our warehouse, we then delivered. Apologies if longer than anticipated or if anything was unclear

Avis sur des produits

Date d'achat : 20/03/2023

0

NB

Nina Barlow

3 years ago

Ce que Nina Barlow a dit à propos de INSTRUMENT FURNITURE:

Excellent Service

Following my order I was kept informed throughout the process. I was called the night before delivery and assembly. The guy arrived on time and was so respectful of my home. The Cleo wardrobe and...

Lire plus

Team

INSTRUMENT FURNITURE

3 years ago

Thank you so much for your feedback!

Avis sur des produits

Date d'achat : 17/03/2023

11

RS

Rachel Stevens

3 years ago

Ce que Rachel Stevens a dit à propos de INSTRUMENT FURNITURE:

Quality and service 5*

Lovely company and even better wardrobes. After long research bought from their luxury range - Ipanema wardrobe. It came with included assembly so definitely felt like bonus. Had to wait about 10...

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Team

INSTRUMENT FURNITURE

3 years ago

Thank s you so much for review!

Avis sur des produits

Date d'achat : 20/01/2023

11

SC

Stephanie O'Connor

Writtle, Essex

3 years ago

Ce que Stephanie O'Connor a dit à propos de INSTRUMENT FURNITURE:

I would use again and refer people to buy from this company.A great service

Everything was so easy to do when I ordered. Delivery was on time and I appreciated being given the choices given. Best of all, apart from the wardrobe itself, was the attitude of the two delivery...

Lire plus

Team

INSTRUMENT FURNITURE

3 years ago

Thank you so much for your great review! ❤️

Avis sur des produits

Date d'achat : 09/03/2023

11

Client de confiance

3 years ago

Best purchase

Speedy delivery and the 2 guys that put it together did such a great job. The wardrobe is better than I expected, I purchased extra rails which gives so much space. Just what I needed in my small...

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Team

INSTRUMENT FURNITURE

3 years ago

Thank you for choosing us!

Avis sur des produits

Date d'achat : 18/02/2023

10

Client de confiance

3 years ago

product looks good, but was partly damaged and had to help assemble

Furniture has some damage and i had to help the man assembling even though i paid for the 'award winning assembly' , not the service i paid for, have contacted Instrument for a follow up.

Team

INSTRUMENT FURNITURE

3 years ago

Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again

Avis sur des produits

Team

INSTRUMENT FURNITURE

3 years ago

Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again

Team

INSTRUMENT FURNITURE

3 years ago

Apologies about your situation. We had a fitter off sick and decided to send one rather than cancel jobs on the day. he did get some hold from you just attaching one part and thank you for that, we have also offered you some refund for that as you should not be involved. We have also offered you to replace parts free of charge of further refund as scuffs are small. Awaiting your reply. Apologies once again

Date d'achat : 09/03/2023

2

SJ

scott jenner

3 years ago

Ce que scott jenner a dit à propos de INSTRUMENT FURNITURE:

Bedroom set

Delivered on time and very helpful with any questions.good quality furniture at a better price than most

Team

INSTRUMENT FURNITURE

3 years ago

Thank you for a great rating and kind words!

Avis sur des produits

Date d'achat : 04/03/2023

7

INSTRUMENT FURNITURE Commentaires

flat pack or our professional assembly service(56) commentaires en plus sur ce produitVoir le site Internet du produitAs before assembly was great just stuff working a long day

Luca Wardrobe With Drawers 120cm [Grey Glass](1) commentaires en plus sur ce produitVoir le site Internet du produitGreat fit for our bedroom

type of chest of drawers for your bedroom set(1) commentaires en plus sur ce produitVoir le site Internet du produitFits well in our bedroom and looks great

flat pack or our professional assembly service(8) commentaires en plus sur ce produitVoir le site Internet du produitGreat assembly service, sadly staff worked late and had to get home

LUCA bedroom set 120cm [Grey Glass](1) commentaires en plus sur ce produitVoir le site Internet du produitLooks more expensive than it cost

stock wardrobe extras(18) commentaires en plus sur ce produitVoir le site Internet du produit👍👍👍👍👍👍👍👍👍👍👍👍👍👍

flat pack or our professional assembly service(68) commentaires en plus sur ce produitVoir le site Internet du produitPerfect installation and very clean.

Cleo 2 Sliding Wardrobe 250cm [Shetland Oak & Mirror](57) commentaires en plus sur ce produitVoir le site Internet du produitExcellent quality and exactly like the pictures.

instrument CLEO 18 mirror wardrobe 120cm [grey matt](14) commentaires en plus sur ce produitVoir le site Internet du produitExactly what I wanted, looks even better in the flesh

flat pack or our professional assembly service(56) commentaires en plus sur ce produitVoir le site Internet du produitPerfect for the guest room

stock wardrobe extras(38) commentaires en plus sur ce produitVoir le site Internet du produitOnly ordered extra rail on

flat pack or our professional assembly service(68) commentaires en plus sur ce produitVoir le site Internet du produitFlat pack we assembled very easy instructions

Cleo 2 Sliding Wardrobe 250cm [White & Mirror](88) commentaires en plus sur ce produitVoir le site Internet du produitExcellent wardrobe beautiful

flat pack or our professional assembly service(10) commentaires en plus sur ce produitVoir le site Internet du produitThis guy seriously knew what he was doing

CLEO large chest of drawers [shetland oak](31) commentaires en plus sur ce produitVoir le site Internet du produitThe chest looks beautiful. The bottom of the drawers appears a little flimsy

stock wardrobe extras(18) commentaires en plus sur ce produitVoir le site Internet du produitThe added rail was fitted too.

flat pack or our professional assembly service(56) commentaires en plus sur ce produitVoir le site Internet du produitArrived on time and worked quickly and efficiently. So respectful too

instrument CLEO 32 wardrobe 180cm [shetland oak](39) commentaires en plus sur ce produitVoir le site Internet du produitLovely looking furniture and the doors slide so easily. True to size and assembled perfectly

Ipanema Wardrobe With Drawers 350cm [Havana Grey](1) commentaires en plus sur ce produitVoir le site Internet du produitsturdy, quality, great looking item

flat pack or our professional assembly service(56) commentaires en plus sur ce produitVoir le site Internet du produitFlat packed with my own person putting them up.

Sliding Wardrobe Coco 160cm [Black & Mirror](1) commentaires en plus sur ce produitVoir le site Internet du produitJust what I wanted, at a price I was more than willing to pay. They look great.

flat pack or our professional assembly service(68) commentaires en plus sur ce produitVoir le site Internet du produitGuys did a great job. Quick and efficient

Cleo 2 Sliding Wardrobe 250cm [White & Mirror](88) commentaires en plus sur ce produitVoir le site Internet du produitBest purchase. Worth the money

stock wardrobe extras(38) commentaires en plus sur ce produitVoir le site Internet du produitBought 3 extra rails. Gives so much space

stock wardrobe extras(17) commentaires en plus sur ce produitVoir le site Internet du produitfine comes with extra shelves.

flat pack or our professional assembly service(68) commentaires en plus sur ce produitVoir le site Internet du produitonly 1 man showed up i had to help him partly assemble the furniture which is not the point of paying extra for this service.

Taya 3 White Wardrobe With Mirror & Drawers [250cm](5) commentaires en plus sur ce produitVoir le site Internet du produitproduct looks good but is partly damaged, also comes without brackets to secure to wall which is a safety hazard.

flat pack or our professional assembly service(8) commentaires en plus sur ce produitVoir le site Internet du produitIt was pretty easy to construct just follow the instructions methodically

instrument CLEO 17 bedroom set 150cm [white matt](8) commentaires en plus sur ce produitVoir le site Internet du produitNice quality and a good price

instrument CLEO 17 mirror wardrobe 150cm [white](39) commentaires en plus sur ce produitVoir le site Internet du produitNice quality and a good price

CLEO large chest of drawers [white](24) commentaires en plus sur ce produitVoir le site Internet du produitNice quality and a good price

CLEO bedside table [white](15) commentaires en plus sur ce produitVoir le site Internet du produitNice quality and a good price

Comment les avis de Feefo sont-ils recueillis ?

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