Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur INNOVO | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 110 commentaires

Joyce Nichols

4 years ago

Ce que Joyce Nichols a dit à propos de INNOVO:

Don’t Buy

The product is terrible and I want to return it. It is literally shocking the side of my hips and extremely painful. I end up ripping off the connectors to stop the pain. Very disappointed. Wasted a...

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Christina

INNOVO

4 years ago

Hi there I am sorry to hear you find the stimulation from using Innovo uncomfortable and painful. As a medical device company we take all complaints very seriously. Our customer care team will be in contact today to help resolve the problem. Kind regards Christina

Joyce Nichols

4 years ago

A very nice customer care person called and had me remeasure. I measured incorrectly the first time. They are sending me a new size brief and I’ll try it to see if it corrects the problem. She feels the too tight brief is causing too much pressure on my muscles/nerves. Very helpful. Will update when I receive and try the new size. Thanks

Joyce Nichols

4 years ago

I am on my 3rd size of shorts. Continue to have very uncomfortable/shocking type experiences unless I leave the level very low and only feel electrical impulses on top of legs and buttocks. Very disappointed in this technology and wish I hadn’t paid for this. Large amount time spent, large amount of money for uncomfortable ineffective technology.

Client de confiance

4 years ago

Scam

I started using innovo on October 27, 2021. It worked until November 10, 2021. They sent a smaller size to me. It worked seven times. I contacted customer service and was told on December 2, 2021...

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Client de confiance

4 years ago

Device did not work for me

My refund process was smooth, but they could not offer much advice on how to make the pants work. I tried several changes on my own, to no avail. Too bad…I really wanted them to work…

Client de confiance

4 years ago

Seems good

Emily Gallard

4 years ago

Ce que Emily Gallard a dit à propos de INNOVO:

Legs were massive so shorts don’t fit

Shorts fitted around waist and hips but massive on my legs

Barbara Dacosta

Queen, New York

4 years ago

Ce que Barbara Dacosta a dit à propos de INNOVO:

Still awaiting results after two weeks of using the product

no bladder leak improvement yet after two weeks of using the product...

Client de confiance

4 years ago

Couldn't use the product but customer service was very helpful.

I only learned that my hip replacement meant I couldn't use this after I read the manual. It was buried in the FAQs.

Cynthia B Dwyer

4 years ago

Ce que Cynthia B Dwyer a dit à propos de INNOVO:

They can make returns easier for customers. Also equipment should be checked for proper working order before shipment.

Christina

INNOVO

4 years ago

Hi there I am sorry to hear your Innovo was not suitable. I can see our customer care team have provided you a free return label to enable you to return your Innovo. If you have any further queries, please do not hesitate to reach out. Kind regards Christina

Client de confiance

4 years ago

Bad customer service

I tried to contact them to cancel very soon after placing my order. And of COURSE they conveniently didn’t see it until AFTER I received the order. Now I have to go through the steps to return it.

Christina

INNOVO

4 years ago

Hi there My apologies your request was not actioned prior to your order shipping. I can see our customer care team have reached out and arranged a return label. Once your product is in transit, we will arrange your refund. Kind regards Christina

Jan A. Brothers

4 years ago

Ce que Jan A. Brothers a dit à propos de INNOVO:

My account was debited on October 25. I didn’t receive a confirmation email, and have yet to receive my Innovo products,which I am anxiously awaiting.

Christina

INNOVO

4 years ago

Hi there I would like to apologize for the delay in shipping your order. Our customer care team will be in contact today to advise of a delivery date. Kind regards Christina

Jan A. Brothers

4 years ago

I appreciate the service of updating me by phone concerning the delay in my order. I am now looking forward to receiving my order next week.

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INNOVO Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?