Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur MOL | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 434 commentaires

Client de confiance

Vérifié par Feefo

6 years ago

How it should be!

Very genuine and helpful. No long waiting times, friendly and quick customer service, just how it should be!

Natalie

MOL

6 years ago

Thank your for your 5 star rating. Good luck with your course!

Client de confiance

Vérifié par Feefo

6 years ago

Amazing Norman, great Ellen.

Norman has been very helpful and very kind. He understands exactly what is needed and has a lot of insight. He seems very dedicated to his job and very dedicated to his customers especially me. He...

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Natalie

MOL

6 years ago

Thank you for taking the time out to give MOL a 5 star rating and also for you lovely comments about Norman and Ellen. We really appreciate this and are glad you feel reassured about the studying with us :-)

Client de confiance

Vérifié par Feefo

6 years ago

Because there is an option for online/workshop learning.John was really helpful whereas other companies seemed to be pushy and were treating my query as a sale. John spoke/emailed me detailed...

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Natalie

MOL

6 years ago

Thank you for taking the time out to leave this feedback for us. We really appreciate your comments about our advisor John and we wish you the best of luck in your studies with us!

Client de confiance

Vérifié par Feefo

6 years ago

I was impressed with the detailed answers that the qualifications advisor Norman was able to provide in answer to my questions and liked the flexibility that the online learning option offers.

Natalie

MOL

6 years ago

Thank you for your 5 star rating and feedback about our advisor Norman. We hope you enjoy the online interactive sessions.

Megan Fields

Vérifié par Feefo

6 years ago

Ce que Megan Fields a dit à propos de MOL:

Brilliant

Professional service with super friendly staff like John who has helped me all he could throughout the process

Natalie

MOL

6 years ago

Thank you the feedback Megan, we'll certainly pass this onto John. Good luck with your programme :-)

Josh Rowland

Vérifié par Feefo

London

6 years ago

Ce que Josh Rowland a dit à propos de MOL:

Amazing! 5 Star’s!

John Richard Culshaw was amazing from the very get go. As soon as I enquired he was on hand with everything I needed to know and managed my expectation. I’m now enrolled on the course and took my...

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Natalie

MOL

6 years ago

Thank you for this feedback Josh, we really appreciate your comments and are pleased you enjoyed the webinar with Lynn. Thank you for the lovely feedback about John too which I'm sure he will be delighted to receive. The best of luck with the rest of your programme Josh!

Lindsay Whitehead

Vérifié par Feefo

6 years ago

Ce que Lindsay Whitehead a dit à propos de MOL:

Prompt and Efficient Service

Prompt and efficient service, extensive knowledge of learning options to aid a decision as to which level course to take with no pressure felt to simply choose the most expensive option. Norman was...

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Natalie

MOL

6 years ago

Thank you for this feedback Lindsay, we''ll ensure Norman receives this. Good luck with your course!

Ahmed Abdou

Vérifié par Feefo

Dubai

6 years ago

Ce que Ahmed Abdou a dit à propos de MOL:

Excellent

they provide great support with follow up emails

Natalie

MOL

6 years ago

Thank you for leaving this feedback Ahmed, we appreciate your comments and hope you enjoy your studies with us.

Client de confiance

Vérifié par Feefo

6 years ago

Exceptional Customer Service!

Great communication! John was incredibly helpful in answering all of my queries and responded really quickly after my initial contact. The course was being promoted at a reduced cost which was an...

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Natalie

MOL

6 years ago

Thank you for providing this feedback. We really appreciate you taking the time out to leave this for us. Thank you for the lovely comments about John too which I'm sure he will be delighted to receive. We look forward to welcoming you onto the programme with us.

Shaun Burdett

Vérifié par Feefo

6 years ago

Ce que Shaun Burdett a dit à propos de MOL:

Rosalie is a very helpful. Finance department took 3 days to process my payment. It has taken mol 5 working days to send me my course manuals. Call advisor cut me of and was quite abrupt. Not worth...

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Natalie

MOL

6 years ago

Hi Shaun, we have sent through your access now and apologise for the delay. This is not the experience we wanted you to have, and hope this does not affect the rest of your studies with us.

Shaun Burdett

6 years ago

Thanks Natalie for your prompt response, i appreciate your help in addressing the above concerns.

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MOL Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?