Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur HTS Spares | Avis sur le service client de {{merchantUrl}} | Feefo

Afficher tous les 606 commentaires

Wayne

Vérifié par Feefo

GBR

5 days ago

Ce que Wayne a dit à propos de HTS Spares:

Easy to use - no fuss experience.

Easy to use the website. All goods delivered with no fuss.

Vicky

HTS Spares

4 days ago

Thanks for your 5* review, Wayne! Glad we could give you a no fuss experience! Look forward to supplying you again soon. Vicky HTS Spares Team

Mark

Vérifié par Feefo

GBR

8 days ago

Ce que Mark a dit à propos de HTS Spares:

Quality products, great prices. Fast delivery. Top service.

Vicky

HTS Spares

4 days ago

Thanks for your 5* review, Mark! Look forward to supplying you again soon. Vicky HTS Spares Team

Client de confiance

Vérifié par Feefo

9 days ago

Vicky

HTS Spares

4 days ago

Thank you for your 5* review! Look forward to supplying you again soon. Vicky HTS Spares Team

Client de confiance

Vérifié par Feefo

9 days ago

Ordered parts and got email saying it was dispatched. 1 month later no parts and they are not replying to emails.

Vicky

HTS Spares

4 days ago

Thank you for taking the time to leave feedback, and once again, please accept our sincere apologies for the mix-up with your order. As discussed over email, this absolutely shouldn't have happened and we're very sorry for the frustration it caused, especially with the delay in getting back to you. We're glad your parts have now arrived this week and that we were able to get things resolved with you directly. We really do appreciate your business and your patience throughout, and we hope you'll give us the chance to provide a much better experience next time. Vicky HTS Spares Team

Liz

Vérifié par Feefo

USA

12 days ago

Ce que Liz a dit à propos de HTS Spares:

excellent service

quick delivery. had what nobody else had.

Vicky

HTS Spares

6 days ago

Hi Liz, Thank you for your 5* review. Look forward to supplying you again soon. Vicky HTS Spares Team

Paul

Vérifié par Feefo

18 days ago

Vicky

HTS Spares

15 days ago

Thank you for your 5* review. Look forward to supplying you again soon! Vicky HTS Spares Team

Client de confiance

Vérifié par Feefo

19 days ago

easy to use website, did everything they said they would! good description of the tines for the JCB, simple order process, items arrived following morning

Vicky

HTS Spares

15 days ago

Thank you for your lovely 5* review. Glad we could support you and look forward to supplying you again soon! Our team are always on hand to support. Vicky HTS Spares Team

Paul

Vérifié par Feefo

GBR

23 days ago

Ce que Paul a dit à propos de HTS Spares:

Hd1000 steering column

First class service as usual price spot on loads cheaper than any other. Thanks for your service and the bag of sweets 😁👍

Vicky

HTS Spares

15 days ago

Thank you for your lovely 5* review. Glad we could support you and look forward to supplying you again soon, Paul! Our team are always on hand to support. Vicky HTS Spares Team

Wayne

Vérifié par Feefo

GBR

26 days ago

Ce que Wayne a dit à propos de HTS Spares:

Awful service detrimental to business.

Awful just Awful. Ordered good and paid via credit card on line 29/04/2026. Paid £30 for next day delivery before 10.30am 30/04/2026. No goods arrived. Chased and told the order has not been picked...

Lire plus

Vicky

HTS Spares

25 days ago

Hi Wayne, Thank you for taking the time to share your feedback, and we're truly sorry for the frustration and disruption this has caused you and your customer. As your account manager discussed with you on Wednesday, there were some specific circumstances around your account that we worked to accommodate so this order could go ahead. The picking list was printed in good time, but unfortunately due to an internal error it wasn't actioned as it should have been, and by the time this was picked up later in the day it was too late for dispatch. This was entirely our mistake and we sincerely apologise. The £30 next day delivery charge will of course be refunded in full. We completely understand the impact this has had on your business and your customer, and we don't take that lightly. Please do let us know if the order hasn't arrived today so we can escalate immediately, and we'd welcome the opportunity to discuss this further with you directly. Vicky HTS Spares Team

Client de confiance

Vérifié par Feefo

1 month ago

Good products and fast delivery

Vicky

HTS Spares

1 month ago

Thank you for your 5* review! Look forward to supplying you again soon. Vicky HTS Spares Team

Client de confiance

1 month ago

👍

Vous n’avez pas été invité(e) à fournir un avis ?

Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

Pourquoi faire confiance aux avis de Feefo ?

En savoir plus sur Feefo

HTS Spares Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?