Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur House Buyer Bureau

Afficher tous les 498 commentaires

Rob

Vérifié par Feefo

Ripley

5 years ago

Ce que Rob a dit à propos de House Buyer Bureau:

Always kept me informed and wouldn't hesitate to recommend them!

Very prompt service from start to end, always kept informed of what was going on. Wouldn’t hesitate on recommending these to anyone else.

Teresa

Vérifié par Feefo

Stow

5 years ago

Ce que Teresa a dit à propos de House Buyer Bureau:

Easy to talk to and explained everything very clearly.

Although I didn't sell my property to House Buyer Bureau, my experience has been a very positive one. I felt anxious about contacting them but Dorothy was easy to talk to, friendly and explained...

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Sue

Vérifié par Feefo

Gloucester

5 years ago

Ce que Sue a dit à propos de House Buyer Bureau:

HBB were excellent throughout the sale and Kerrie was very helpful

The HBB were excellent throughout the sale of my mother’s property. It was a particularly tricky transaction as my father had died and my mother had moved in with me for around a year before. We were...

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Sam

Vérifié par Feefo

Hunwick

5 years ago

Ce que Sam a dit à propos de House Buyer Bureau:

The whole process was faultless

We purchased a property from HBB and the whole process was faultless. The communication from Nicola Shaw on the whole process and how things were progressing was superb. Nicolas communication was...

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David

Vérifié par Feefo

Bournemouth

5 years ago

Ce que David a dit à propos de House Buyer Bureau:

Never any pressure just very helpful advice. Recommend as trustworthy

Found the services of the House Buyer Bureau, to be professional and honest. I was provided with a very fair and prompt valuation. The one main thing was there was never any pressure just very...

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David

Vérifié par Feefo

Leicester

5 years ago

Ce que David a dit à propos de House Buyer Bureau:

Approach was not 'hard sell' and at no time did I feel under pressure

Although we decided not to proceed with a sale to the House Buyer Bureau I was impressed by the courteous and efficient manner that Suzanne dealt with my enquiry. Her approach was not 'hard sell'...

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Robert

Vérifié par Feefo

Solihull

5 years ago

Ce que Robert a dit à propos de House Buyer Bureau:

No hesitation in highly recommending this company

The assistance and advice I received from Suzanne Wood was excellent. Although we did not complete a sale at this time I would have no hesitation in highly recommending this company as they went the...

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Steve

Vérifié par Feefo

Birkenhead

5 years ago

Ce que Steve a dit à propos de House Buyer Bureau:

Helpful and supportive, but we want more flexibility with paperwork

Difficult to comment as we did not proceed in the end. However, Dorothy was very helpful and supportive. We were a little concerned that when we asked for some things to be included in the formal...

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Andy

House Buyer Bureau

5 years ago

Thanks for taking the time to leave some feedback, we appreciate it. All valid points. We've made some changes to the way our offers are now produced so that the team can send them to you via the post, and they can also add notes to the documents to take into account any 'special conditions' that we agree with you. I'm sorry we couldn't make our offer work for you this time, but if your circumstances change then please do get in touch. All the best.

Tom

Vérifié par Feefo

Norwich

5 years ago

Ce que Tom a dit à propos de House Buyer Bureau:

Helpful, professional, and made it all very easy!

Nicola, Richard and the team were fantastic in the sale of our property. They helped us secure a quick sale and were very helpful and professional throughout the process and made it all very easy. A...

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Emma

Vérifié par Feefo

5 years ago

Ce que Emma a dit à propos de House Buyer Bureau:

Communication and customer service was great, but I didn't go ahead.

I never went ahead with the sale as the offer wasn't enough for me. It was reasonable considering the current climate. The communication and customer service was great and Dorothy was really friendly.

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House Buyer Bureau Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?