Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur House Buyer Bureau

Afficher tous les 498 commentaires

Mr White

Vérifié par Feefo

Ashford

7 years ago

Ce que Mr White a dit à propos de House Buyer Bureau:

10 out of 10!

I first contact HBB April 2017 and it's now July 2019! Did a lot more than most people would have done, Dorothy kept with us as we had a few purchases that fell through. I can can't fault their...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your review. We're so pleased you felt comfortable enough to come back to us after all that time. Glad we were able to get it all sorted for you, I've passed your comments onto Dorothy.

Swindale

Vérifié par Feefo

Stroud

7 years ago

Ce que Swindale a dit à propos de House Buyer Bureau:

Kept me very well informed

From the very beginning you were very open about the process and how you would calculate the price that you would pay. Dorothy was particularly helpful and kept me very well informed as the process...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review, we're so pleased that you were happy with the service. We have passed your comments on to Dorothy.

Mrs Cobbold

Vérifié par Feefo

Evesham

7 years ago

Ce que Mrs Cobbold a dit à propos de House Buyer Bureau:

Dorothy she listened to my ranting and raving.

I was very pleased with Dorothy, she always rang up and see if we were alright, no query at all. It was very good. It was lovely to talk to her.

Steph

House Buyer Bureau

7 years ago

Thank you for your review, we always say to our sellers to call about anything! We're pleased you were happy with the service and we have passed your comments on to Dorothy.

Ms Bell

Vérifié par Feefo

Lincolnshire

7 years ago

Ce que Ms Bell a dit à propos de House Buyer Bureau:

Very professional, quick and very friendly.

Very professional, quick and very friendly. Dorothy was very helpful.

Steph

House Buyer Bureau

7 years ago

Thank you for your review, that's exactly what we aim to do and are so pleased you were happy with the service. We've passed your kind words onto Dorothy.

Mrs S Gerry

Vérifié par Feefo

Rhiwbina

7 years ago

Ce que Mrs S Gerry a dit à propos de House Buyer Bureau:

Surprisingly fast, fair & friendly

Surprisingly fast, fair & friendly. I felt supported & helped with any queries I had especially by Kim who was so helpful to me & reassuring - A big thank you to Kim

Steph

House Buyer Bureau

7 years ago

Thank you for your kind review. We're so pleased you were happy with the service and have passed your comments on to Kim.

Susan West

Vérifié par Feefo

Chelmsford

7 years ago

Ce que Susan West a dit à propos de House Buyer Bureau:

I would highly recommend The House Buyer Bureau

I hadn’t moved home since 1990 and was very worried about using a company to sell my house to. I wanted to move quite quickly due to family trauma and saw an advert on T.V for this organisation. From...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your review. We're pleased we were able to relieve some stress of selling your property and that you were happy with the service. We've passed your kind words onto Dorothy and Kim.

Client de confiance

Vérifié par Feefo

7 years ago

The sale of the property was handled extremely well and professionally.

Dorothy kept me informed and updated at all stages of the process, she was professional and friendly at all times. She was clear in providing advice and guidance on what I needed to do, and what...

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Steph

House Buyer Bureau

7 years ago

Thank you for your review. We're so pleased we were able to provide a clear and smooth service for you. We have passed your kind comments onto Dorothy.

Mrs Arnett

Vérifié par Feefo

Devon

7 years ago

Ce que Mrs Arnett a dit à propos de House Buyer Bureau:

The level of service was excellent.

HBB were fantastically efficient, they kept informed at all times. They gave us lots of felxibility, nothing was too much trouble, just lovely. We were in a hugely stressful situation and were...

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Steph

House Buyer Bureau

7 years ago

Thank you so much for your review. We're pleased the 'uplift' scheme has been of benefit to you. It's sometimes difficult to be sure what a house will sell for, so when it sells for more than we expect, it's great our sellers can benefit. We have passed your kind words on to Dorothy.

J Bye

Vérifié par Feefo

Eastbourne

7 years ago

Ce que J Bye a dit à propos de House Buyer Bureau:

Kim Tristram was so helpful

Kim Tristram was so helpful. Nothing was to much trouble for her. She was there all the time for me. Such a nice person to know.

Steph

House Buyer Bureau

7 years ago

Thank you so much for your kind review. We always say we're at the end of the phone, so we're so pleased you experienced this for yourself. We've passed your comments on to Kim.

Client de confiance

Vérifié par Feefo

7 years ago

Quick sale with no problems

From the first phone call Kim was always very helpful and pleasant. Quick sale with no problems. Jon also very nice when he came to do security checks. Would recommend this company

Steph

House Buyer Bureau

7 years ago

Thank you for your kind review and recommendation. We have passed your comments on to Kim and Jon.

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House Buyer Bureau Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?