Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

HOP Commentaires

http://www.hop-property.co.uk

We offer Student & Professional Lets, Sales and Block Management all under one roof. Welcome to the Home of Property.

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avis au cours de l’année écoulée

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Client de confiance

2 years ago

Friendly people very knowledgeable about the property

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Client de confiance

2 years ago

Super unhelpful! Was incorrectly charged double rent and deposit for our new property. I rang two HOP agents and their accounts team who said it would correct itself. Quite a big stress as we were...

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Client de confiance

2 years ago

Professional

Really professional company and nice agents.

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Client de confiance

3 years ago

Unreliable scam agents. Not to be trusted.

They don't have enough integrity to be trusted. I couldn't get enough information about the house I wanted to buy, so I decided not to go ahead. I paid a refundable reservation fee. Which they have...

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Client de confiance

3 years ago

Phone availability

Haven’t even been able to speak to a team member over several days of trying. Spent longer than an hour waiting in the queue and felt there was no point even waiting

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Client de confiance

3 years ago

Good agent but poor on follow up

Viewing of property was great but after that no contact no return call to say someone else has been successful no return email

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Client de confiance

3 years ago

Terrible experience

Terrible experience. Had a viewing on Saturday was told that we'll be contacted by phone on Monday for unanswered questions. No one called. I called Tuesday to get some answers about the property....

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PK

Patrick K

Leeds

3 years ago

Ce que Patrick K a dit à propos de HOP:

Great service so far!

Joseph had been great throughout the process. Communication has been regular and consistent, and he’s gone above and beyond to liaise with current tenant on matters.

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Client de confiance

3 years ago

professional and extremely helpful

I would highly recommend "Hop" for renting property. Our experience was fabulous, with great service from start (viewing) to finish (application). Mr Tom was incredibly professional and provided...

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Client de confiance

3 years ago

Jon was very helpful and prompt with his replies, and took time to listen

Very helpful and responsive.

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