Really helpful telephone operator. Will defitiely be using Holiday Gems again.
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Client de confiance
Vérifié par Feefo
12 years ago
This has been the best holiday I have been on. After i booked I checked…
This has been the best holiday I have been on. After i booked I checked your website and read lots of bad reviews. I kept in total contact with your company and occasionally my emails were falling on...
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Client de confiance
Vérifié par Feefo
12 years ago
Excellent hotel smart, clean and comfortable. Great holiday, wonderful value for the money. Thank you.
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Client de confiance
Vérifié par Feefo
12 years ago
tell ya more when we have gone on our trip!!! So far so good with…
tell ya more when we have gone on our trip!!! So far so good with paper work etc.
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Sian, booked the holiday for us agent 144. she was absolutely wonderful and a really…
Sian, booked the holiday for us agent 144. she was absolutely wonderful and a really nice genuine person. I have booked 4 holidays this year one of which with Sian, she gave the best customer service...
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0
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Client de confiance
Vérifié par Feefo
12 years ago
All good so far but haven't been on holiday yet
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
The type of room I requested was not passed onto to the hotel
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Client de confiance
Vérifié par Feefo
12 years ago
Price quoted at time of booking not accurate,tried to sell me a more expensive flight.…
Price quoted at time of booking not accurate,tried to sell me a more expensive flight. I ended up having to book my own flights seperately. I saved about £700 on the price quoted. I will not be using...
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0
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Client de confiance
Vérifié par Feefo
12 years ago
I booked my holiday with Jack and found him to be most helpful and courteous.
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Service was very poor. Not happy. The first lot of documents went missing and when…
Service was very poor. Not happy. The first lot of documents went missing and when I kept ringing, they never returned any of my calls! I had to ring them & was kept for over an hour waiting for...
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Client de confiance
12 years ago
Very poor customer service..... kept on hold for over an hour when I was ringing to chase up boarding passes and accommodation voucher!
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
