our booking with holiday gems went very well considering that we
live in spain most of…
our booking with holiday gems went very well considering that we
live in spain most of the time
Client de confiance
12 years ago
the fact that they will ring you back is a very good service.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your kind comments. Our staff will always endeavour to supply an excellent service
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
A very easy way to book a holiday, the service was excellent and the agent very…
A very easy way to book a holiday, the service was excellent and the agent very helpful and courteous.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
all arrangements worked perfectly which is more than can be said for my car on…
all arrangements worked perfectly which is more than can be said for my car on the way to Bristol airport!
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
there service was good, would use them again
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
it was very good straight forward
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
The customer service was good. The holiday and transfers all were as booked.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
extremely helpful and friendly service
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
0/10 - Quick enough taking the money but customer service was awful. The reps provided…
0/10 - Quick enough taking the money but customer service was awful. The reps provided in Egypt as part of Holiday Gems were a joke. Had to call from Egypt to complain. Never had a reply back. Left...
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Holiday Gems
Holiday Gems
12 years ago
Holiday Gems do not have reps but do have ground handlers to address any in resort issues. The accommodation voucher also has emergency numbers should they be required. Your complaint has been received, acknowledged and forwarded to our suppliers for whom we act as agent.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
initial contact was fine but after we printed literature off, we found errors. this meant…
initial contact was fine but after we printed literature off, we found errors. this meant we had to phone up again on several occasions, and at 10 pence a minute and the length of time waiting in the...
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Holiday Gems
Holiday Gems
12 years ago
We sincerely apologise for any lapse in our service but can see that all issues were resolved. We deny any collusion to deliberately create a situation for monetary gain
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
very good service well satisfied will book again already looking.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
