Rachael was very helpful on the phone helping me book my holiday and very patient.…
Rachael was very helpful on the phone helping me book my holiday and very patient. I would boom with them again
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Would prefer to see baggage cost on site
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Excellent customer service. Think the gentleman's name was Andrew, but best customer service I have…
Excellent customer service. Think the gentleman's name was Andrew, but best customer service I have received / heard in a long time and should be commended.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your positive response. We shall pass your comments to the agent and his manager
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Excellent customer service
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
have used several times, and have always been pleased with service and holidays
have used several times, and have always been pleased with service and holidays
Holiday Gems
Holiday Gems
12 years ago
It is most gratifying to have such positive feedback from a repeat client. Thank You !
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
I am really pleased and impressed.
Very easy to book your holiday via phone.
Any problems easy to…
I am really pleased and impressed.
Very easy to book your holiday via phone.
Any problems easy to discuss and fix via phone.
Just be a little computer literate on the paper work.
Price charged for...
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0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
very helpful just a little unsure when it came to printing all details off the…
very helpful just a little unsure when it came to printing all details off the internet. perhaps you could put a list so we would know we had got everything
Holiday Gems
Holiday Gems
12 years ago
Thank you for such a good idea. The rule of thumb is to have a travel document for every element booked eg, flight document, accommodation voucher and/or transfer voucher. If in any doubt, please call our admin team on 0871 911 0137
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
Good service, was able to book a holiday within 5 - 10 minutes. Call was…
Good service, was able to book a holiday within 5 - 10 minutes. Call was answered by Rachael / Agent 142, she was very helpful. The only negative I have are the high charges we face when calling the...
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0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
real easy to book holiday gems were excellent. The holiday itself wow what a dump…
real easy to book holiday gems were excellent. The holiday itself wow what a dump wont go there again food rubbish and no toilet for 3 days was quiet unacceptable
Holiday Gems
Holiday Gems
12 years ago
Thank you for your review. As feedback is paramount to our ongoing processes you may submit a formal complaint regarding the hotel so that this may be addressed with our suppliers.
0
Partager
Client de confiance
Vérifié par Feefo
12 years ago
The agent booked with was very helpful at the time - Shame what we were…
The agent booked with was very helpful at the time - Shame what we were sold was not what was explained and infact lies.
I will certainly not be using an online/call centre for my holidays in the...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. Please would you email admin@holidaygems.co.uk with any issues and we will respond formally
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
