I received great customer service over the phone when i booked my holiday last week.The person…
I received great customer service over the phone when i booked my holiday last week.The person on the phone (kevin) was very helpful giving me information about all aspects of the holiday.So i was...
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Client de confiance
12 years ago
great customer service
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. We will ensure that Kevin and the sales manager are aware of your comments.
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Client de confiance
Vérifié par Feefo
12 years ago
a***
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Client de confiance
Vérifié par Feefo
12 years ago
this is the third time I booked with you and the agent even remembered my…
this is the third time I booked with you and the agent even remembered my previous booking. [agent 142] she was most friendly and efficient.
all in all a very good booking thanks
Holiday Gems
Holiday Gems
12 years ago
Thank you. We always welcome our returning clients and it is gratifying to note that you were able to deal with the same sales agent who would be aware of any special requirements for you.
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Client de confiance
Vérifié par Feefo
12 years ago
I have just booked my fourth cruise with holiday gems. I am very happy with their…
I have just booked my fourth cruise with holiday gems. I am very happy with their excellent service. My bookings are always dealt with quickly and efficiently by the polite members of the holiday...
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Holiday Gems
Holiday Gems
12 years ago
It is always a pleasure to welcome back 'old friends' and that we will continue to provide excellent service and value for money.
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Client de confiance
Vérifié par Feefo
12 years ago
All was smooth. Thank you.
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Client de confiance
Vérifié par Feefo
12 years ago
first time used - very nice people to deal with could not do enough for…
first time used - very nice people to deal with could not do enough for me..
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Client de confiance
Vérifié par Feefo
12 years ago
The rep on the telephone provided an excellent service anwsered all my questions and made…
The rep on the telephone provided an excellent service anwsered all my questions and made my booking a smooth easy experience. I most certanly will be using this service again.
Holiday Gems
Holiday Gems
12 years ago
Thank you for such positive feedback. Our agents do endeavour to provide excellent service.
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Client de confiance
Vérifié par Feefo
12 years ago
i found dealing with a client advisor (Colin) far more reassuring than online booking
i found dealing with a client advisor (Colin) far more reassuring than online booking
Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. We will let both Colin and his manager are advised
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Client de confiance
Vérifié par Feefo
12 years ago
Very quick and very helpful.. Looking forward to our week away
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
This will be our third holiday with Holiday Gems and always been very efficient
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
