Just like to add that your sales cunsultant Julie was really good and efficent. She…
Just like to add that your sales cunsultant Julie was really good and efficent. She sorted thinks out quickly and was very pleasant.
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
efficient and quick in the main. special requests noted and hotel alerted. slight confusion regarding…
efficient and quick in the main. special requests noted and hotel alerted. slight confusion regarding passport details-booking number only came through several days after initial booking and I...
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Holiday Gems
Holiday Gems
12 years ago
Your booking confirmation was sent within 24 hours of confirmation as it is downloaded overnight into our admin system. Your passport details have been received and check in and documents emailed 7 days prior to departure due to the restrictions placed on checkin procedures by the airline
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Really good service
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
The booking was very easy to do but I am still confused about the tickets…
The booking was very easy to do but I am still confused about the tickets I still don't know who or anyone will let me know about boarding or if I am just supposed to go to the airport and give them...
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Holiday Gems
Holiday Gems
12 years ago
You do not have to check in online with the airline booked. This will be done at the airport. A full set of travel documents will be emailed to you prior to departure. However, the airline booked is ticketless and we will send a 'travel plan' with the reference required by the airline on check in. Should you require any clarification, please call our after sales number 08719110137 or email admin@holidaygems.co.uk
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Both the service on line and when I phoned has been first class
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
very helpful for all holiday details, and also showed me ways of saving money on…
very helpful for all holiday details, and also showed me ways of saving money on the booking!!! Very quick response via e mail, with all details for my holiday.
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Holiday Gems staff were very helpful in booking /flights/hotel /tranfers/etc i used holiday gems last…
Holiday Gems staff were very helpful in booking /flights/hotel /tranfers/etc i used holiday gems last year and found the same helpfullness from them cannot find fault
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Very impressed. Holiday was quickly booked with no fuss whatsoever. Job done!
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
Good no problems
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Partager
Client de confiance
Vérifié par Feefo
12 years ago
it was a mixed experience so I don't want to use any of the boxes…
it was a mixed experience so I don't want to use any of the boxes above. Didn't like it when an extra £14 or so was added unexpectedly AFTER I'd agreed to pay on-line a definite amount for this...
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Client de confiance
12 years ago
Your software fored me to fill a box and I filled the "Good" one but this wasn't entirely true. Nor was it "Poor" however.
Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. We would appreciate additional comments to admin@holidaygems.co.uk to address any issues which may have occurred to have made you experience less than good.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
