Excellent swift service fully explained, let's hope the trip is as good.
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Client de confiance
Vérifié par Feefo
12 years ago
Overall experience very good,will use again.
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Client de confiance
Vérifié par Feefo
12 years ago
RANG THREE TIMES to ask about NO transfer documents all you get is piped music…
RANG THREE TIMES to ask about NO transfer documents all you get is piped music after ten minutes gave up VERY POOR SERVICE !
No body ever answers the phone !!, think they keep you hanging on to...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your comments. Our website has a toll free number After Sales: 0333 014 3672 which has no excess charges. We do apologise that you have not received the transfer voucher sent. However, this will be redone immediately and we apologise for any inconvenience. You may email though our website on the 'manage your booking' link. Please use this facility if we can be of any further assistance.
Client de confiance
12 years ago
GOT THROUGH TO DAY SPOKE TO A LADY problem solved
Holiday Gems
Holiday Gems
12 years ago
We are delighted ! Thank you for advising this.
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Client de confiance
Vérifié par Feefo
12 years ago
I found the staff I dealt with very helpful and willing to resolve any queries. You…
I found the staff I dealt with very helpful and willing to resolve any queries. You cannot ask for more.
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Client de confiance
Vérifié par Feefo
12 years ago
Making the booking on the phone was excellent and Robbie was host helpful it was…
Making the booking on the phone was excellent and Robbie was host helpful it was a pleasure to talk to him, BUT the forms and other information are impossible to understand and complete. As I live a...
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Holiday Gems
Holiday Gems
12 years ago
Thank you for your feedback. We do try to make the information supplied as clear as possible. However, if you do at any time require assistance, you may use the email facility on our website under'manage your booking'. The link sent for access to the cruise line is so that the information supplied goes directly to them and your action in this regard was correct.
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Client de confiance
Vérifié par Feefo
12 years ago
Booking was easy, helpful staff, Received receipts etc , all documentation, by e mail within…
Booking was easy, helpful staff, Received receipts etc , all documentation, by e mail within 12 hrs. Slick operation. Thank You.
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Client de confiance
Vérifié par Feefo
12 years ago
Simply very good service,thank you!
David Hill
Simply very good service,thank you!
David Hill
0
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Client de confiance
Vérifié par Feefo
12 years ago
Colin was extremely friendly , efficient , polite and informative . A credit to your…
Colin was extremely friendly , efficient , polite and informative . A credit to your company .
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
