Had a lovely man (Steve) call and reconfirm all the details that I'd booked. The only let down was the price had increased slightly compared to that on the site due to it not being a live price. I...
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Client de confiance
Vérifié par Feefo
3 years ago
Great service!
Great service from David. There was consistent communication. I did get a phone call the next day to say flights had gone up in price, so we had to end up paying alot more than expected.
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MS
Mr Anthony Shakespeare
Vérifié par Feefo
3 years ago
Ce que Mr Anthony Shakespeare a dit à propos de Holiday Gems:
Swift, efficient service. Pleasant operative
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MP
Mr Piotr Pejka
Vérifié par Feefo
3 years ago
Ce que Mr Piotr Pejka a dit à propos de Holiday Gems:
I waited for the confirmation of the reservation longer than they promised, but after a telephone conversation everything went smoothly. So far it's ok.
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Client de confiance
Vérifié par Feefo
3 years ago
So far so good
Holliday booked hassle free so far albeit when they called back holiday had increased by 50 pounds but the chap on the phone was very nice makes a difference.
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Client de confiance
Vérifié par Feefo
3 years ago
Great deals
Very good prices, friendly helpful staff when they ring you, will definitely use again
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MM
Mrs Elizabeth Mosley
Vérifié par Feefo
3 years ago
Ce que Mrs Elizabeth Mosley a dit à propos de Holiday Gems:
Winter break
Very efficient really easy to navigate website. Great choice of hotels and flights. Would thoroughly recommend.
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Client de confiance
Vérifié par Feefo
3 years ago
Rápido e eficiente!
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MM
Mr stephen mayers
Vérifié par Feefo
3 years ago
Ce que Mr stephen mayers a dit à propos de Holiday Gems:
Asking for more money after paying in full advertised price
We have used Holiday Gems a couple of times I had forgot we had used them before or I would have not booked my holiday.
the first time we used you. I booked my holiday and paid in Full, Then the...
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Review Team
Holiday Gems
3 years ago
Mr Mayers we are sorry to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. Since we use a supplier and do not book direct with the hotel, it is the contract rates the supplier has negotiated that apply. It would appear on this occasion the agent discounted the booking for you as a gesture of goodwill which in fact leaves us at a loss as we have absorbed the higher rate. This was not about commission.
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MC
Mr Edward Cross
Vérifié par Feefo
3 years ago
Ce que Mr Edward Cross a dit à propos de Holiday Gems:
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
