Ce que Mr Keith James a dit à propos de Holiday Gems:
We emailed pictures of our disgusting accommodation an did not get a respon
We emailed pictures of our disgusting apartment but had no response from holiday gems
Review Team
Holiday Gems
3 years ago
Mr James we do hope you emailed to the correct team to address this as they have an auto reply which gives the timescales for response and it is 28 days. If you did this whilst in resort, we also have a process about contacting us to report matters so we can assist. Please can you check and submit to the correct team who would be happy to investigate,
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Outstanding Customer Service
Customer service was brilliant……booked my holiday and got a call from customer services asking if everything was okay and could they do anything else to help. NEVER have I had this service from other...
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0
Partager
LB
Lee Bowman
Vérifié par Feefo
Driffield
3 years ago
Ce que Lee Bowman a dit à propos de Holiday Gems:
Paid extra when I should not have
When booked, call to say flight price increased by £30.06 then insulted by another surcharge of £4.95. This charge should have been absorbed by you. Very disappointed.
Booking No 140693
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Partager
MG
Mr Adrian Gorman
Vérifié par Feefo
3 years ago
Ce que Mr Adrian Gorman a dit à propos de Holiday Gems:
Great easy service.
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Definitely book again with Holiday Gems
Amazing very helpful and explained everything to me especially as I am travelling with my disabled sister.
0
Partager
ML
Mr Kevin Lonsdale
Vérifié par Feefo
3 years ago
Ce que Mr Kevin Lonsdale a dit à propos de Holiday Gems:
Plan and sample experience. Holiday booked via email sample phone coll sorted
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Great communication and advice. Value for money. This will be my 4th booking with holiday gems.
0
Partager
MS
Mr darren shaw
Vérifié par Feefo
3 years ago
Ce que Mr darren shaw a dit à propos de Holiday Gems:
Was a good service although when i was called back by the sales rep the price went up £1115 !!!
0
Partager
ML
Ms suzanne lomas
Vérifié par Feefo
3 years ago
Ce que Ms suzanne lomas a dit à propos de Holiday Gems:
I would definitely book with Holidaygems again
Really simple to book very helpful chap on the phone
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Customer service was excellent although I was a bit disappointed that the p
Excellent customer service. Disappointed though that price was bumped up by £65
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
