Never used before but hope to so again in the future
Pleased with holiday cost and quick service
0
Partager
MS
Mrs Sharon Sampson
Vérifié par Feefo
3 years ago
Ce que Mrs Sharon Sampson a dit à propos de Holiday Gems:
Customer service was excellent...
0
Partager
MH
Mr Paul Harvey
Vérifié par Feefo
3 years ago
Ce que Mr Paul Harvey a dit à propos de Holiday Gems:
Quick and easy to book.all documents sent within minutes.
0
Partager
MB
Miss Johanna Ballard
Vérifié par Feefo
Turkey
3 years ago
Ce que Miss Johanna Ballard a dit à propos de Holiday Gems:
David- thank you for being so thorough 😊
David was extremely helpful. He called me out of office hours on a Sunday and really took his time to find me the best deal. Really lovely guy! I would definitely deal with Holiday Gems again because...
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0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Great service
Once again holiday gems got .me the holiday I wanted at the best price and the website Improvements made it easier and quicker, well done.
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Brilliant & helpful staff
Brilliant customer service I will definitely be booking with them again.
I requested a change of hotel and this was done straight away and all amended paperwork was sent.
0
Partager
MB
Mrs Maureen Briley
Vérifié par Feefo
3 years ago
Ce que Mrs Maureen Briley a dit à propos de Holiday Gems:
Airport , transfers and hotel all were very good and organised .
We would definetly return again
0
Partager
MJ
Mrs Sharon Jordan
Vérifié par Feefo
3 years ago
Ce que Mrs Sharon Jordan a dit à propos de Holiday Gems:
Great holiday agents
So easy to choose a holiday. Very easy to book. Great payment methods. Well done
0
Partager
MH
Mrs Safie Hyusein
Vérifié par Feefo
3 years ago
Ce que Mrs Safie Hyusein a dit à propos de Holiday Gems:
This was the worst ever experience. We paid for 5 nights but stayed for 4 because last minute it turned out that actually our flight was after midnight but we still had to pay for the night we didn't...
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Review Team
Holiday Gems
3 years ago
Mrs Hyusein you had a conversation with our agent as the price of the package had gone up and you were told of the extra cost if you wanted the 5 nights. Instead of 5 nights you accepted 4 at the same price and the possibility of arranging a late check out. 4 nights were confirmed on your paperwork so you were aware before travel. Our agent called to discuss the solution before you agreed as this is our process and we are sorry if you did not fully understand the situation.
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Partager
MC
Mr Steven Cutts
Vérifié par Feefo
3 years ago
Ce que Mr Steven Cutts a dit à propos de Holiday Gems:
Once we were booked we went the next day & had a great holiday
Ok so the evening before we actually booked you advertised a deal flying from luton which we went for
We got not confirmation untill 7...
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Review Team
Holiday Gems
3 years ago
Hello Steven, many thanks for your feedback. You will have seen from our website that it can take up to 72 hours to get all of the suppliers to confirm arrangements you select and we provide this information openly to customers so an informed decision may be made before committing. We also fully advise the process about offer costs and availability which we hope does not lead to customers being disappointed or upset. We are very pleased you otherwise had a great holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
