Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur HobbyMaker | Avis sur le service client de https://www.feefo.com/reviews/hobby-maker | Feefo

Client de confiance

3 years ago

Date d'achat : 16/03/2022

Slow delivery

Bought on 16 March and didn't receive it until 23rd March. Today is 24th March so have not yet used it. I find this a very slow and therefore frustrating delivery service. Time from placing order to...

Tout lire

Clare - Help Team

HobbyMaker

3 years ago

Good morning, Thank you for your feedback regarding our service. We're sorry to hear that you were disappointed with the amount of time that it took for this order to be delivered to you and we do apologise for any inconvenience this may have caused you. We have checked the delivery details for you and can see that this was still delivered to you within our 4 - 6 working day estimate which does not include weekends or bank holidays. However, we will still certainly make sure that your feedback is passed along to the relevant department. If you require any further assistance, please do not hesitate to contact us on 0800 6444 655 or email us at help@sewingstreet.com. Thanks, Clare W - Help Team www.sewingstreet.com.

Avis sur des produits

0

KB

Kathleen Brock

3 years ago

Date d'achat : 15/03/2022

Ce que Kathleen Brock a dit à propos de HobbyMaker:

Arrived within said time frame & packaged well.

0

JE

julie elliott

3 years ago

Date d'achat : 10/03/2022

Ce que julie elliott a dit à propos de HobbyMaker:

Amazing

They are friendly efficient and I will certainly buy more and will obviously tell friends and family

0

PW

Patricia Walker

Newcastle upon Tyne

3 years ago

Date d'achat : 10/03/2022

Ce que Patricia Walker a dit à propos de HobbyMaker:

Great channel and service.

Items ordered were delivered within a few days. Very happy with purchases. Would certainly recommend.

0

Client de confiance

3 years ago

Date d'achat : 10/03/2022

Prompt service

Avis sur des produits

0

Client de confiance

3 years ago

Date d'achat : 09/03/2022

not received

item not received

Ali - Help Team

HobbyMaker

3 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we’ve taken a look and we note from the tracking that the order is progressing through the network however there were unforeseen delays, all being well we anticipate that it’ll be with you by the end of the week. Please again accept our sincere apologies and please do get in touch if there is anything else you require assistance with. JewelleryMaker

Avis sur des produits

Ali - Help Team

HobbyMaker

3 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we’ve taken a look and we note from the tracking that the order is progressing through the network however there were unforeseen delays, all being well we anticipate that it’ll be with you by the end of the week. Please again accept our sincere apologies and please do get in touch if there is anything else you require assistance with. JewelleryMaker

0

Client de confiance

3 years ago

Date d'achat : 09/03/2022

Delivery slow as sent by Royal Mail.

HobbyMaker order. Received confirmation, then email to say delay then part of order arrived 7 days after delay email. Still awaiting rest of order. Great to be able to have 1 P&P price all day.

0

Client de confiance

3 years ago

Date d'achat : 09/03/2022

Good service

Goods well packaged and arrived in good condition within timeline.

Avis sur des produits

Ali - Help Team

HobbyMaker

3 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we've had a look and your order has been accepted by the supplier (at the moment orders are being dispatched directly from Hunkydory Group Limited) can you please kindly get in touch with our Help Team and let us know the items you're outstanding and we'll chase this up for you. HobbyMaker

Ali - Help Team

HobbyMaker

3 years ago

Hello, Thank you for your review. We’re sincerely very sorry for the delay, we've had a look and your order has been accepted by the supplier (at the moment orders are being dispatched directly from Hunkydory Group Limited) can you please kindly get in touch with our Help Team and let us know the items you're outstanding and we'll chase this up for you. HobbyMaker

0

JS

June Speed

3 years ago

Date d'achat : 09/03/2022

Ce que June Speed a dit à propos de HobbyMaker:

Very pleased with Hobbymaker's whole set up. Efficient service. Great value.

Avis sur des produits

0

JW

Jacqueline Woolfenden

3 years ago

Date d'achat : 09/03/2022

Ce que Jacqueline Woolfenden a dit à propos de HobbyMaker:

HobbyMaker WOW

Absolutely love HobbyMaker and wow what a service you get with them. Excellent service

0

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Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?