Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Headout

Client de confiance

8 years ago

Nice experience

Date d'achat : 14/04/2018

0

Client de confiance

8 years ago

Simple to use and no problems

Date d'achat : 26/01/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Headout made the ticket purchase easy, the person was outside of the theater in the spot that was indicated, and I was very pleased with the service.

Date d'achat : 18/01/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Women looked unprofessional but was easy to stop with best.

Customer Success

Headout

8 years ago

Hi Melissa,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us and we will make sure you see a more professional host waiting for you at your next show. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avis sur des produits

Date d'achat : 01/04/2018

0

Client de confiance

8 years ago

Good service

Customer Success

Headout

8 years ago

Hi,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avis sur des produits

Date d'achat : 01/04/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Nice

Customer Success

Headout

8 years ago

Hi Jatin,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avis sur des produits

Date d'achat : 10/04/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

always great seats....

Customer Success

Headout

8 years ago

Hi Marcelle,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avis sur des produits

Date d'achat : 23/03/2018

0

Client de confiance

8 years ago

On time delivery

Customer Success

Headout

8 years ago

Hi ,

Thank you so much for taking the time to leave a review. I’m so glad you had a great experience with us. Headout is all about making travel more fun and spontaneous and we are trying to do that one attraction at a time. We hope to see you very soon.

Explore the best with the best.

Always here,

Team Headout

Avis sur des produits

Date d'achat : 22/03/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Great service

It was great. Easy pick up of tickets and we almost felt guilty about going ahead of everyone who had been waiting in line for hours.

Avis sur des produits

Date d'achat : 01/04/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Bad service

We tried calling your Netherlands, UK and France phone number - always the same message and noone answered the call. Noone ever answered the life chat either. I got response to my e-mail the day...

Lire plus

Customer Success

Headout

8 years ago

Hi Silviya,

We are extremely sorry to hear about your experience with Headout. Firstly, I’d like to thank you for taking the time out to give us this feedback. I would like to let you know that the reason for the delay was due to the fact that we were facing more than heavy volumes. We are currently working towards avoiding such delays going forward. The entire amount paid for the reservation has been refunded.We regret any inconvenience that has been caused.Thank you very much for your feedback again and as ambitious as I may sound, I hope you try us out again.

Warm regards,

Sam

Customer Experience Specialist

Avis sur des produits

Date d'achat : 10/02/2018

0

Headout Commentaires

Aladdin - Center OrchestraPlus d'avis sur ce produitVoir le site Internet du produitAladdin was awesome! Balcony seats were very steep.

Ski Dubai: Polar Pass - Access to Park & RidesPlus d'avis sur ce produitVoir le site Internet du produitNice place to visit.but not given access to see penguin march though mention in ticket

Best Aquariums in DubaiPlus d'avis sur ce produitVoir le site Internet du produitNice one. Good service provided

Three Tall Women - OrchestraPlus d'avis sur ce produitVoir le site Internet du produit

Anastasia - OrchestraPlus d'avis sur ce produitVoir le site Internet du produit

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?