Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Headout

Client de confiance

8 years ago

Very accommodating! We were running later for our tour and they helped us get another one...skipping the very very very long line at Versailles is worth it. Don’t hesitate to buy. It’s truly worth...

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Avis sur des produits

Date d'achat : 02/04/2018

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VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Disappointing service. Head out led me to believe we would not have to wait in a queue. We waited for half an hour on second day. On first day we gave up twice because the queues were so long

Customer Successs

Headout

8 years ago

Hi Patrick, thank you so much for taking the time to leave a review. I know how annoying it can be to wait in long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site. Our tickets help save time, if not completely skip a line.

Again, I’m so sorry you had to wait. We hope to see you again and explore the world with us.

Until then,

We’re waiting for you,

Aanchal, Team Headout

Date d'achat : 25/03/2018

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VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Spitze

Einfache Onlinebuchung...gute Preise...die Übergabe der Karten erfolgte problemlos...einfacher und billiger bekommt man keine Karten für den Broadway....und man kann noch kurz vorher...

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Date d'achat : 02/04/2018

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Client de confiance

8 years ago

Tickets were purchased and received mail That this is not ticket, It will b mailed. After getting confirmation. Which I got next day. You should not book tickets if it is not confirmed. That's why I...

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Date d'achat : 02/04/2018

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VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Not worth and Waste of time

Had to rebook the timming as I had bymistakenly selected 11pm instead of am and no one from the headout team got back to me on that. Poor service and wasted so much time calling their US contact...

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Date d'achat : 02/04/2018

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VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Worst experience......you are a scam....on your website anyone over 3yrs is an adult? Secondly after paying for my 3and a half yr old son online I arrive at IMG and told he can go free!!! You...

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Customer Successs

Headout

8 years ago

Hi Emmanuel.

We're so sorry this happened to you. IMG changed their pricing policy very recently and now, children below 1.05 m get to enter for free.

But do not worry. We've got your back and we shall initiate a refund. Depending on your bank, it shall take anywhere between 2-7 business days to reflect in your account.

We hope we get a second chance to make this right with you. We’d hate the be the ones to rain on your parade.

Here's to hoping you'd give us another shot,

Team Headout

Date d'achat : 01/04/2018

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Client de confiance

8 years ago

Best Ticket Purchase Experience!

Super easy and seamless booking process. The follow up emails and intructions for ticket picket up were right on. Best ticketing purchase EVER!!

Avis sur des produits

Date d'achat : 02/04/2018

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VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

will use headout again for sure

We booked our tickets before we left Australia. The entire process was so easy to use. Collecting our tickets on the night was no problem at all.

Date d'achat : 03/03/2018

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Client de confiance

8 years ago

Easy and efficient!

Avis sur des produits

Date d'achat : 01/04/2018

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VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

The agents in Eiffel tower was rude....She was not ready to accommodate 2 minutes of late ...The dream of been in top of Eiffel tower was broken .....We spent almost 500 euros just to see Eiffel...

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Customer Successs

Headout

8 years ago

Hi Manjunath!

We are sorry for the hassle. It is always a difficult situation when there is a group as other guests' time also needs to be respected and they aren't happy with any delays.

We recommend being at the venue at least 15 minutes before your reservation.

It ***** that you couldn't go.

Here for you,

Team Headout.

Date d'achat : 31/03/2018

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Headout Commentaires

Palace of Versailles Priority Access Guided Tour - 75 Minutes ClassicPlus d'avis sur ce produitVoir le site Internet du produit

Chicago - Front MezzaninePlus d'avis sur ce produitVoir le site Internet du produitStart to finish and excellent experience. From the ticket purchase through Headout, to picking up the tickets, to an amazing Broadway show. Love love love!!!

Hello, Dolly! - OrchestraPlus d'avis sur ce produitVoir le site Internet du produitExcellent show. Our seats were on the end of the aisle and we couldn't see a few of the scenes.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?