Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Headout

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Instructions on where to find the person holding tix was unclear - original email said "in front of theater" but later email indicated down the street. Got that email too late to be helpful, but...

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Avis sur des produits

Date d'achat : 23/03/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Demand a refund from Headline.

The experience was very unexpectedly bad, terrible. We received an email on 16 Feb with a voucher Order ID: 233171 attached. We printed a copy and brought it with us to Rome. Upon arriving we...

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Avis sur des produits

Date d'achat : 16/02/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Absolutely horrible. The skip the line tickets were not skip the line. Tried emailing the support, no answer

Customer Successs

Headout

8 years ago

Hey Michael,

Thank you so much for taking the time to leave a review. I know how annoying it can be to wait in agonizingly long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site.

Our tickets help save time, if not completely skip a line.

Again, I’m so sorry you had to wait.

We hope to see you again and explore the world with us.

Until then,

We’re waiting for you,

Team Headout

VU

Valued User

8 years ago

No, it is annoying purchasing tickets for 12.00, getting in line at 11.30 and not get in by 14.00! First, you can start by replying the mail i wrote to you in Friday. Second, as stating in the mail, the was no fast track at all. Just 3 lines completely identical. Your tickets did NOT help save any time - just as it was the case for the other people in the who bought tickets from you. This is nothing less of a scam, and i expect you to reply the mail i wrote to support. I am looking forward to hear from you.

Avis sur des produits

Customer Successs

Headout

8 years ago

Hey Michael,

Thank you so much for taking the time to leave a review. I know how annoying it can be to wait in agonizingly long lines. Usually, Most of our guests with the fast track tickets wait for 30-45 minutes which 99 out of 100 times compares favorably with 3-4 hour long regular queue to buy the tickets on site.

Our tickets help save time, if not completely skip a line.

Again, I’m so sorry you had to wait. We hope to see you again and explore the world with us.

Until then,

We’re waiting for you,

Team Headout

VU

Valued User

8 years ago

No, it is annoying purchasing tickets for 12.00, getting in line at 11.30 and not get in by 14.00! First, you can start by replying the mail i wrote to you in Friday. Second, as stating in the mail, the was no fast track at all. Just 3 lines completely identical. Your tickets did NOT help save any time - just as it was the case for the other people in the who bought tickets from you. This is nothing less of a scam, and i expect you to reply the mail i wrote to support. I am looking forward to hear from you.

Date d'achat : 28/03/2018

0

Client de confiance

8 years ago

The tickets didn’t work for the Arc De Triomphe so we had to buy more

Avis sur des produits

Date d'achat : 28/03/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Nice.

Avis sur des produits

Date d'achat : 19/03/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

amazing!!! the driver so amiable and a ppl person also. everything good

Avis sur des produits

Date d'achat : 02/04/2018

0

VU

Valued User

8 years ago

Supports médiatiques téléchargés

Voir tous les supports médiatiques (1)

Ce que Valued User a dit à propos de Headout:

Upper scene obscured by the balcony.

Positive: I got the ticket, the person that was supposed to give it to me was close to the entrance and was wearing a distinguishable yellow attire. Negative: The end price was higher by 25% (I payed...

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Avis sur des produits

Date d'achat : 21/03/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Head out was awesome!!!! Our location to pick up our tickets was easy to find and we skipped a huge line!!!!

Avis sur des produits

Date d'achat : 26/03/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

I read online horrible reviews about Headout. I decided to take the risk and bought Motiongate tickets. Arrived there and it was a breeze. No issues and was given complimentary f and b discount...

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Date d'achat : 03/04/2018

0

VU

Valued User

8 years ago

Ce que Valued User a dit à propos de Headout:

Eine Stunde warten hat sich gelohnt

Schaurig faszinierend, in jedem Fall ein Besuch wert. Ticketcorner war leicht zu finden, bis Einlass warteten wir mit dem Skip to Line – Ticket rund eine Stunde. Also relativ lang, aber letztlich 3x...

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Avis sur des produits

Date d'achat : 27/03/2018

0

Headout Commentaires

Three Tall Women - Rear MezzaninePlus d'avis sur ce produitVoir le site Internet du produit

Skip the Line Access to Vatican and ColosseumPlus d'avis sur ce produitVoir le site Internet du produitWe didn't get the service that we paid for. We paid EURO 126 but we only received a voucher that indicated Euro 63.

Skip the Line Catacombs Tickets with AudioguidePlus d'avis sur ce produitVoir le site Internet du produitThe tickets were not to skip the line, paid 30€ for nothing

Skip the Line: Catacombs & Arc de Triomphe Rooftop Access ComboPlus d'avis sur ce produitVoir le site Internet du produitThe tickets for the Arc de Triomphe didn’t work so I had to buy more

The Phantom of the OperaPlus d'avis sur ce produitVoir le site Internet du produit

IMG Worlds of Adventure - General AdmissionPlus d'avis sur ce produitVoir le site Internet du produitWould do this again n again.. with headout involved.

The Phantom of the Opera - Centre OrchestraPlus d'avis sur ce produitVoir le site Internet du produitThe end price was higher by 25% (I payed $95 instead of the advertised $76) and that fee is shown only on the last payment screen.

Skip the Line Catacombs Tickets with Audioguide - Skip the Line Tickets with AudioguidePlus d'avis sur ce produitVoir le site Internet du produitEasy to buy, hassle free.

Skip the Line Catacombs Tickets with Audioguide - Skip the Line Tickets with AudioguidePlus d'avis sur ce produitVoir le site Internet du produitTickettausch problemlos, Wartezeit hierdurch deutlich kürzer.

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?