Hi Nick,Following on from our email to you on Friday, as per the below, we're just checking to make sure the order was received ok?Many thanks!Hi,Many thanks for your e-mail and purchase,We are so sorry Parcelforce haven’t deliver your parcel.I have just spoken to Parcelforce this morning and they have said that the first delivery driver went to wrong address and the second attempt wasn’t completed!They have said there is a third attempt today between 11-12 and are going to speak to the driver to make sure they go to the right address.They have also said if there’s any problems they will call us back.As gesture of goodwill we have added £25 of credit to your Hot Diamonds account.Apologies again for the inconvenience caused.Kind Regards