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Avis sur HairFlair® | Avis sur le service client de https://www.feefo.com/reviews/hairflair | Feefo

Client de confiance

3 years ago

Date d'achat : 07/10/2021

See above

The serum is better than the styling gel which tends to dry my hair which is very fine. I bought the products online and they arrived promptly

Faye

HairFlair®

3 years ago

Thank you for the feedback.

0

ST

Steph

West valley

3 years ago

Date d'achat : 26/09/2021

Ce que Steph a dit à propos de HairFlair®:

Great good quality product

Their service is great! I would definitely buy from them again. I love their products. Me and my girls thought it would be fun to try out the curl formers. We all really like them. Super easy and...

Tout lire

Faye

HairFlair®

3 years ago

Thanks so much for the wonderful feedback! We love that you and your daughter are using them together just as we love to use them too!

Avis sur des produits

0

NI

Nichola Ingram

3 years ago

Date d'achat : 05/09/2021

Ce que Nichola Ingram a dit à propos de HairFlair®:

Good service, product and packaging.

The curlformers arrived quickly and well packaged. They work really well and mean I don't have to use heat to get the curls/waves I want.

Faye

HairFlair®

3 years ago

Thank you for the great feedback!

0

KA

Karen

Northern Ireland

3 years ago

Date d'achat : 29/08/2021

Ce que Karen a dit à propos de HairFlair®:

Great products with great results

Great products with great results. My daughter has curly hair & a lot of products leave her hair feeling dry & hard. But with the hold serum & nourishing serum together, her hair is SO soft. Its...

Tout lire

Faye

HairFlair®

3 years ago

Thank you so much for the feedback!

0

SM

Shymika Medeiros

3 years ago

Date d'achat : 26/08/2021

Supports médiatiques téléchargés

Voir tous les supports médiatiques (4)

Ce que Shymika Medeiros a dit à propos de HairFlair®:

Disappointed

My package took a long time to ship, and when it arrived the box was tore up and the bag with the curlformers in it was dirty. I had to email the company to see when my products would ship, no...

Tout lire

Faye

HairFlair®

3 years ago

We are very sorry that your parcel arrived damaged. I have checked with customer care and they don't have a record of your email but I have asked them to get directly in touch to offer a solution and of course a gift to apologise. This is not our normal standard and we will be in contact with the couriers to find out how the parcel was delivered damaged.

Avis sur des produits

0

Client de confiance

3 years ago

Date d'achat : 20/08/2021

I still haven't received my item and when I order the item it was in-stock. Now its out of stock. No one informed me until I reached out to them. Still waiting

Faye

HairFlair®

3 years ago

Unfortunately the Beach Flair Waveformers were out of stock when you placed your order. This was shown on the product page and the checkout when you placed the order. But we are sorry if it wasn't clear. The good news is the product is with us and speedily being prepared to send to our lovely customers who placed a pre-order so it should be on it's way to you very shortly.

Avis sur des produits

Faye

HairFlair®

3 years ago

Unfortunately the Beach Flair Waveformers were out of stock when you placed your order. This was shown on the product page and the checkout when you placed the order. But we are sorry if it wasn't clear. The good news is the product is with us and speedily being prepared to send to our lovely customers who placed a pre-order so it should be on it's way to you very shortly.

Faye

HairFlair®

3 years ago

Unfortunately the Beach Flair Waveformers were out of stock when you placed your order. This was shown on the product page and the checkout when you placed the order. But we are sorry if it wasn't clear. The good news is the product is with us and speedily being prepared to send to our lovely customers who placed a pre-order so it should be on it's way to you very shortly.

Faye

HairFlair®

3 years ago

Unfortunately the Beach Flair Waveformers were out of stock when you placed your order. This was shown on the product page and the checkout when you placed the order. The Softhood is due to be despatched with the Waveformers. But we are sorry if it wasn't clear. The good news is the product is with us and speedily being prepared to send to our lovely customers who placed a pre-order so it should be on it's way to you very shortly.

0

SH

Shev

3 years ago

Date d'achat : 11/08/2021

Ce que Shev a dit à propos de HairFlair®:

Almost a month later and I've received no product, or any customer service!

I purchased a product on August 11th, 2021. As of today (8/31/21) I have not received the purchased product. It has been extremely difficult trying to get in touch with anyone from this...

Tout lire

Faye

HairFlair®

3 years ago

Unfortunately the Curlformers were out of stock when you placed your order. This was shown on the product page and the checkout when you placed the order. But we are sorry if it wasn't clear. The good news is the product is with us and speedily being prepared to send to our lovely customers who placed a pre-order so it should be on it's way to you very shortly. I have checked with the customer service team and we did respond to your email but it may have gone into your junk mail folder. We do have a customer service number which can be found on our delivery information page. As a family run business our customers are very important to us and I am very sorry that your experience this time wasn't a delight (which is what w are aiming for). I will pass your comments on to the team.

Avis sur des produits

Faye

HairFlair®

3 years ago

The products were placed on a pre-order, we are sorry if this was clear when placing your order. We occasionally do have a product available for pre-order and will show the estimated delivery date on the product page. We do try to limit the pre-orders and keep product in stock but are sometimes affected by the external factors out of our control. The products have arrived this week and we are hurrying to get them ready to ship as soon as possible. We thank you for your patience and I will pass your comments on to the team.

1

AG

Amanda Gaddes

3 years ago

Date d'achat : 02/08/2021

Ce que Amanda Gaddes a dit à propos de HairFlair®:

These took awhile to get to me, but it is Covid time.

Faye

HairFlair®

3 years ago

We are sorry the parcel was delayed by our shipping partner! We will be in touch with them to improve this.

Avis sur des produits

Faye

HairFlair®

3 years ago

We are sorry you are having issues with the application of your Curlfomers, it shouldn't be a chore! We are here to help I'm anyway. It sounds like you may be taking too big a section to begin with. We would recommend max half an inch and for your hair to be just slightly damp not wet. We would also recommend using a holding product. Use the Softhood until the hair is dry. A tip is to then wait 5 minutes once you've removed the softhood to allow the curl to 'set'. If you look at our YouTube channel you will see plenty of videos on all hair types to help: https://www.youtube.com/user/curlformers/videos

0

LM

Lorraine Mcnamara

3 years ago

Date d'achat : 07/08/2021

Ce que Lorraine Mcnamara a dit à propos de HairFlair®:

Easy to put in and gives beautiful curls just the waiting time to dry

Very good service fast delivery

Faye

HairFlair®

3 years ago

Thank you for the feedback! We would also recommend a Softhood to help speed up the drying process without heat damage.

Avis sur des produits

0

Client de confiance

4 years ago

Date d'achat : 23/06/2021

Bientôt 1 mois que j'attends ma commande, pas de nouvelles du suivi colis

où est mon colis s"il vous plaît depuis bientôt 1 mois malgré mes relances de vos services. pas de nouvelles. je suis déçue

Faye

HairFlair®

3 years ago

We are sorry you experienced an issue, we despatched your order 2 days after your order was placed. But thank you for your feedback I have shared it with the team.

Avis sur des produits

0

HairFlair® Commentaires

Curlformers® Corkscrew Curls Glam-Up Kit(4) commentaires en plus sur ce produitVoir le site Internet du produitI liked these for my little girls hair. I didn't use any product before using and it held up well.

Curlformers® Spiral Curls Glam-Up Kit(7) commentaires en plus sur ce produitVoir le site Internet du produitI used curl cream on wet hair before using these and it held up really well all night long. Love these.

Curlformers® Corkscrew Curls Styling Kit(17) commentaires en plus sur ce produitVoir le site Internet du produitI haven't used them yet but they seem like quality products

Delight Hair Tie Set(1) commentaires en plus sur ce produitVoir le site Internet du produitSuper cute hair ties, I haven't used them yet but I love the way they look.

HairFlair® Styling Hook(13) commentaires en plus sur ce produitVoir le site Internet du produitI still haven't received my item and when I order the item it was in-stock. Now its out of stock. No one informed me until I reached out to them. Still waiting

Waveformers® Beach Flair® Styling Kit(16) commentaires en plus sur ce produitVoir le site Internet du produitNever got the item to review

Deluxe Softhood®(30) commentaires en plus sur ce produitVoir le site Internet du produitStill waiting on item to review

Curlformers® Barrel Curls Styling Kit(11) commentaires en plus sur ce produitVoir le site Internet du produitUnfortunately I can't comment on the quality of the product because it's been almost a month and I have yet to receive it.

Deluxe Softhood®(30) commentaires en plus sur ce produitVoir le site Internet du produitHave yet to receive the product. 3 weeks and counting...

Deluxe Softhood®(30) commentaires en plus sur ce produitVoir le site Internet du produitI have not tried it yet..

Waveformers® Beach Flair® Styling Kit(16) commentaires en plus sur ce produitVoir le site Internet du produitEasy to put in gives a lovely curl takes a long time to dry but worth it just getting use to what products to use with it

Ultimate Corkscrew Curls Starter Set(1) commentaires en plus sur ce produitVoir le site Internet du produitpas encore reçu ma commande

Curlformers® Corkscrew Curls Styling Kit(17) commentaires en plus sur ce produitVoir le site Internet du produitcolis toujours en attente

Styleformers® Nourish Serum(8) commentaires en plus sur ce produitVoir le site Internet du produitdélais de livraison non respecté, pas de suivi

Styleformers® Hold(4) commentaires en plus sur ce produitVoir le site Internet du produitj'attends ma commande pour évaluation depuis 1 mois

Deluxe Softhood®(30) commentaires en plus sur ce produitVoir le site Internet du produitj'attends ma commande pour évaluation depuis 1 mois

Style & Shine Paddle Brush(5) commentaires en plus sur ce produitVoir le site Internet du produitj'attends ma commande pour évaluation depuis 1 mois

PRO Curlformers® Corkscrew Curls Styling Kit(5) commentaires en plus sur ce produitVoir le site Internet du produitj'attends ma commande pour évaluation depuis 1 mois

Styleformers® Define(3) commentaires en plus sur ce produitVoir le site Internet du produitj'attends ma commande pour évaluation depuis 1 mois

Styleformers® Shine(3) commentaires en plus sur ce produitVoir le site Internet du produitj'attends ma commande pour évaluation depuis 1 mois

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?