Grass247 Commentaires

Good morning, Thank you for taking the time to leave a review following your recent experience. We are pleased to hear that you are happy with the product; however, we are sorry to learn that you were disappointed with the delivery service. Our deliveries are carried out by a single driver, and our website does advise that assistance may be required for heavier items. That said, we expect all of our drivers to conduct themselves in a professional and courteous manner at all times. Providing quality products is at the centre of our ethos as a family-operated business. We have high expectations of all our employees, and your experience from order through to delivery should be nothing short of a pleasant one. We take all feedback seriously, as it plays an essential role in helping us identify issues and improve our services. We would like to gather some further information about your experience. A member of our Customer Care Team will be in contact with you shortly to discuss this in more detail, and we hope to work towards a more satisfactory outcome. Kind regards, Jenny Grass247