Thank you for bringing this to our attention. We take all remarks seriously, including concerns like yours. We genuinely want to understand what transpired. Our Resolutions Team will be in touch shortly to discuss this further with you.
Date d'achat : 27/05/2023
0
Partager
AL
Allan
Vérifié par Feefo
Reddeer
2 years ago
Ce que Allan a dit à propos de goeasy - Parent Account:
Yes, I recommend them to family and friends on a regular basis And the staff at red deer village mall branch are always happy and friendly. I don’t have one bad thing to say about them.
I have paid all my loans in full and needed a new loan to cover expenses for car repairs and to start my own business. I was offered 600$. Which is so disappointing considering I have never missed a...
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Goeasy Resolutions
goeasy - Parent Account
2 years ago
Thank you for reaching out to us with your concerns! Our goal is to provide everyday Canadians with the funds they need while always ensuring to act as a responsible lender. The factors involved in determining how much a customer is approved for range from the customer's current credit situation to the customer's time at the employer and on. We consider all relevant information to help make the best decision - as a current customer, you will be eligible for increased loan opportunities as you build a repayment history with easyfinancial services by making your on-time contractual payments. Make sure to check in with your branch after a couple of months of consistent payments to see what offers may be available. If there are any other further questions or concerns please reach out to our customer service line at 1-888-502-3279, Thank you
Date d'achat : 25/05/2023
0
Partager
DL
Doron Levy
Vérifié par Feefo
2 years ago
Ce que Doron Levy a dit à propos de goeasy - Parent Account:
So first off, this was not originally a 1 star review. I am a long time customer of Easy, over 5 years a I believe with several re-loans over the years. Whenever they need to contact me to add to my...
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Daina
goeasy - Parent Account
2 years ago
Hi Doron, Thank you for taking the time to provide your feedback regarding your recent experience applying for a loan. We sincerely appreciate your loyalty as a long-time customer of easyfinancial, and we apologize for the poor customer service you have encountered in this instance.
We understand your frustration and disappointment with the delay in cancelling the insurance. It is never our intention to cause any inconvenience to our customers, and we deeply regret the difficulties you have faced in resolving this matter. We are truly sorry for the lack of timely communication and the multiple instances where our representatives failed to follow up with you.
We are committed to resolving this matter promptly and wanted to thank you for speaking to a resolutions team member and allowing us to have this opportunity to address your feedback. We would like to clarify that the optional loan insurance can be cancelled at any time, and it is not necessary to cancel within 30 days, and the service has benefits that can cover self-employed persons. Please refer to the certificate of insurance, or give us a call, we're happy to continue to support you and answer any further questions you may have. 1-888-502-3279.
Once again, we apologize for the inconvenience and frustration you have experienced. We genuinely appreciate your feedback, as it helps us improve our services and ensure a better experience for all our customers.
Date d'achat : 26/05/2023
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Very fast and easy to deal with!
Date d'achat : 01/06/2023
0
Partager
AB
Angela Burchill
Vérifié par Feefo
3 years ago
Ce que Angela Burchill a dit à propos de goeasy - Parent Account:
This is an awesome team I have exceptional service I was helped and it was all explained to me with such great service. I could have not asked for any better service than what I received.
Date d'achat : 29/05/2023
0
Partager
TB
Trevor Betts
Vérifié par Feefo
Bedford, Nova Scotia
3 years ago
Ce que Trevor Betts a dit à propos de goeasy - Parent Account:
The whole process of increasing my loan amount was simple and straightforward with everything done online just like my original loan.
However I only chose to increase my amount because the offer...
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Date d'achat : 31/05/2023
0
Partager
CH
Cynthia Henderson
Vérifié par Feefo
3 years ago
Ce que Cynthia Henderson a dit à propos de goeasy - Parent Account:
Fast polite and very professional
Date d'achat : 05/06/2023
0
Partager
SO
Shaun Oconnell
Vérifié par Feefo
3 years ago
Ce que Shaun Oconnell a dit à propos de goeasy - Parent Account:
We believe every person deserves a chance to live their life without that rambling worry money can bring. That’s why we offer flexible loans and lease payment plans to fit your budget and lifestyle – so you can focus on the things that matter. Go easy. Live your life.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
We believe every person deserves a chance to live their life without that rambling worry money can bring. That’s why we offer flexible loans and lease payment plans to fit your budget and lifestyle – so you can focus on the things that matter. Go easy. Live your life.
