Ce que Trusted Customer a dit à propos de Globehunters:
We're happy with the service.
0
Partager
TC
Trusted Customer
London
10 years ago
Ce que Trusted Customer a dit à propos de Globehunters:
I had to request the e-tickets/receipt, they didn't come through automatically, which wasn't ideal, as it kept me worried I had been scammed. Not impressed.
Mavyreen
Globehunters
9 years ago
Hi Petra,
We are sorry to hear you had an unsatisfactory experience with Globehunters and we regret any inconveniences this issue might have brought to you. This is certainly not the level of customer service that we expect for our customers.
We do always aim to send e-tickets and receipts within 24 hours. We apologise if in the unlikely case, such as yours, that you were left to worry as communications from us came more than that.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Kind regards, Your Globehunters team
0
Partager
Client de confiance
10 years ago
Very complicated service as i was paying on a card under a different name. Way too time consuming.
0
Partager
TC
Trusted Customer
Berkshire
10 years ago
Ce que Trusted Customer a dit à propos de Globehunters:
Very helpful over the phone and in getting my flight sorted the day before travelling
0
Partager
TC
Trusted Customer
London
10 years ago
Ce que Trusted Customer a dit à propos de Globehunters:
Efficient and quick service
0
Partager
Client de confiance
10 years ago
Good service
Satsfied with the service
0
Partager
Client de confiance
10 years ago
Friendly and prompt
0
Partager
TC
Trusted Customer
10 years ago
Ce que Trusted Customer a dit à propos de Globehunters:
Really easy to find tickets and buy them on the website at a reasonable price. Process took only a short time. Electronic tickets available after about 24 hours.
0
Partager
Client de confiance
10 years ago
Good customer service
1
Partager
TC
Trusted Customer
United Kingdom
10 years ago
Ce que Trusted Customer a dit à propos de Globehunters:
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Since then, we have improved our systems and we hope to improve our track record for instant ticket confirmations and delivery.
Your Globehunters team