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Avis sur Global Moving Services | Avis sur le service client de https://www.feefo.com/reviews/global-moving-services | Feefo

Afficher tous les 273 commentaires

Client de confiance

4 years ago

GMS provided expert advice & a good cross international border service

Our move was complicated, involving packing up in haste, storage for unknown length of time, and then moving across international borders. So we were very grateful to have all the expert guidance and...

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Ellie Wright

Global Moving Services

4 years ago

Thank you for your words above, your words help shine a light on the level of customer service that we strive for at GMS. Please don't hesitate to contact us again in the future.

Chris Walter

Tetbury, Glos

4 years ago

Ce que Chris Walter a dit à propos de Global Moving Services:

Best move we've done.

Overall, the best move we've had. We've moved between hemispheres, countries and in country, a number of times and this one was by far the smoothest and well organised.

Ellie Wright

Global Moving Services

4 years ago

Thank you for taking the time to leave us feedback, we're so pleased you are happy with your move. Please don't hesitate to contact us again should you need help again in the future.

Lynn Smith

Xaló Valley Spain 🇪🇸

4 years ago

Ce que Lynn Smith a dit à propos de Global Moving Services:

First class company

After various calls to agents we packed our goods up and transported them to our sons work place, this was due to us leaving the UK 🇬🇧 for Spain 🇪🇸 We drove our pets independently through France...

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Ellie Wright

Global Moving Services

4 years ago

Thank you for taking the time to leave us feedback, we really appreciate it. We’re delighted to know you’re happy with the experience you had with us and we will pass this on to the rest of the team as well. Please don't hesitate to contact us again if need be in the future. Good luck in your new home.

Sharon Webster

4 years ago

Ce que Sharon Webster a dit à propos de Global Moving Services:

Very happy.

From my first phone call I knew I’d picked the right company for my move. I was kept in contact with and informed on every little thing. Every single person I had contact with from pick up to...

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Ellie Wright

Global Moving Services

4 years ago

Simon Ashby

4 years ago

Ce que Simon Ashby a dit à propos de Global Moving Services:

Professional and personal service. The office staff were especially good. They kept us well informed and supported. Collection was first class with a friendly and helpful driver who went the extra...

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Ellie Wright

Global Moving Services

4 years ago

Thank you for your feedback we really appreciate it, we wish you all the best in your new home and know that we are always here should you need any further help in the future.

Carolina Gutierrez

Athenry

4 years ago

Ce que Carolina Gutierrez a dit à propos de Global Moving Services:

Happy moving with Global Moving Services

I am very happy to have used Global Moving Services for moving from the UK to Ireland. They send a package with a lot of important information to get you ready for your moving. The guys that...

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Ellie Wright

Global Moving Services

4 years ago

Thank you for the feedback, good luck in the future!

Victor Larzaris

4 years ago

Ce que Victor Larzaris a dit à propos de Global Moving Services:

Ecellent experience

Excellent and very organised from start to finish. Victoria and Becky were so helpful to organise everything witihn days prior to my moving and the drivers were helpful and very assistive.

Ellie Wright

Global Moving Services

4 years ago

Thank you for leaving us feedback we really appreciate it! We will let the team know of your kind words. Best wishes for the future!

Client de confiance

4 years ago

Great company for international relocation!

2nd time I use GMS and everything was fine for a FR > IRL move. The team is lovely and the process was fast. The price was also fair and very competitive vs other quotes we had.

Ellie Wright

Global Moving Services

4 years ago

Client de confiance

4 years ago

There was lots of misinformation given from both agents I dealt with which resulted in having to pay hundreds of pounds more than had been originally quoted. I was told that my belongings had to be...

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Ellie Wright

Global Moving Services

4 years ago

Hi there, thank you for taking the time to leave us feedback. I'm sorry you felt that there was a lot of misinformation as we were unaware you felt this way until now and would like to understand more about what has happened. From looking through our files on your move, your items were stored in Ireland as we used an Irish agent to collect your goods, there was never a mention of UK storage just that your goods would have to be stored as the turnaround time was quicker than expected and as you hadn't yet got your new property we were unable to deliver, thus, your goods had to go into storage. You also were not charged for a later pick update, If you feel you were charged for something and you are not sure what it is for please contact your move manager and they should be able to get this cleared up for you. The only additional charges you had were for warehouse handling and then the cost of storage. Delivery was scheduled for as close to the date you requested as possible but due to unforeseen circumstances, it did happen only a few days later. We're glad your items all got delivered perfectly and that you had a good experience with our agents. If there is anything else I can help you with please let us know.

Client de confiance

4 years ago

And again your information is incorrect. Sarah your agent will have my concerns in her emails, so yes, you were aware. I was told by Sarah that my belongings would be stored in the UK and that that I has 5 minutes to decide what to do on the day of collection. Never, and I can't state this enough, never, was I informed that my belongings were to be stored in Ireland. I did ask Sarah for a later pick up date and was told it might not be possible as the movers were scheduled that day, the same day I was told everything would be delivered four days later. I then received a phone call from her pressuring me into an answer as the transport department needed an answer. I don't have a problem with the delivery date etc, I was just not informed that my goods were a five minute drive from where I could have stored them for free. Steve was the first agent who went through everything with me. Then when I met the second agent it went all down hill and information changed and was omitted.

Client de confiance

4 years ago

It was mostly excellent. My only complaints were an occasional delay in responding to emails, and a lack of information regarding the move itself, specifically the use of subcontractor(s). There...

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Ellie Wright

Global Moving Services

4 years ago

Thank you for taking the time to leave us a review we really appreciate it. The issues you have raised in regards to unresponsiveness and information have been raised to the appropriate parties as this isn't how GMS normally operates and we work to improve for any future move you have with us. Best wishes for the future.

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Global Moving Services Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?