Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Avis sur Getsafe | Avis sur le service client de {{merchantUrl}} | Feefo

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Neil

3 years ago

Ce que Neil a dit à propos de Getsafe:

Only good if you feel like you want to be tied to one insurer for good

They seem really difficult to deal with, the lack of information around renewal date was odd and I had to ask them what my renewal price was. When asking them questions, they only seem to answer one...

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Stephanie Bohny

Getsafe

3 years ago

Hey Neil, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Client de confiance

3 years ago

Really pleased

Really happy and very pleased that this company recognise customers by giving reductions for staying with them, thank you Getsafe, much appreciated especially at this time due to the rising costs of...

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Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Rosalin

3 years ago

Ce que Rosalin a dit à propos de Getsafe:

The renewal payment was taken out without warning

Stephanie Bohny

Getsafe

3 years ago

Hey Rosalin, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Client de confiance

3 years ago

All done as required

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Wendy

Stockport

3 years ago

Ce que Wendy a dit à propos de Getsafe:

Brilliant Service.

Fantastic service and communication, so easy to use and download the app.

Stephanie Bohny

Getsafe

3 years ago

Hey Wendy, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Client de confiance

3 years ago

100% recommend. Easy to speak to the team, great customer service and good value for money.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Martin

Wakefield

3 years ago

Ce que Martin a dit à propos de Getsafe:

Good company

Customer service could be quicker, took several days to make adjustments to my policy. But great cover at the cheapest price.

Stephanie Bohny

Getsafe

3 years ago

Hey Martin, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Client de confiance

3 years ago

Great service and easy website

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

Client de confiance

3 years ago

Thanks

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Client de confiance

3 years ago

Because you don’t respond when I try to contact only when I cancel renewal payment than you continually send reminders

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you very much for your review. Your feedback is very important to us! We are very sorry that we could not meet your expectations. We would like to change that! Feel free to send me an email at emma@hellogetsafe.com. We’ll help you find another solution to meet your needs. Kind regards, Emma

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Client de confiance

3 years ago

Never had to make a claim but have had nothing but a positive experience so far, the prices are fair and the app is so simple to use. So far so good.

Stephanie Bohny

Getsafe

3 years ago

Hey, Thank you so much for your positive feedback! We appreciate it very much. If you have any suggestions on how we could improve our service, we're always happy to hear from you! Just send me an email at emma@hellogetsafe.com. Kind regards, Emma

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Getsafe Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?