FundYourFX - Prop Firm Commentaires

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. After reviewing your account activity, we found that the account breach occurred due to a violation of the Daily Drawdown rule. Our records do not indicate any platform-related issue that would have caused the breach. We understand that trading conditions can be challenging, and we appreciate your concerns regarding platform features and usability. Feedback such as yours helps us identify areas where we can continue to improve our services and trader experience. If you have any specific questions regarding the drawdown calculation or would like a detailed review of the account breach, please contact our support team, and we will be happy to assist further.

Thank you for sharing your experience! We're pleased to hear that you find FundYourFX to be a trusted platform. We appreciate your confidence in our services and remain committed to providing a transparent, reliable, and supportive trading environment for all our traders. Thank you for being part of the FundYourFX community!

Thank you for your kind words! We're delighted to hear that you've had a wonderful experience with our service. We truly appreciate your support and look forward to continuing to provide you with the best possible trading experience. Wishing you continued success in your trading journey!

Thank you for your kind words! We're delighted to hear that you're enjoying the platform. Your support means a lot to us, and we're committed to continuing to provide an amazing trading experience. We wish you the very best on your trading journey!

Thank you for reaching out. We understand you're waiting for your payout and appreciate your patience. Please note that the 24-hour payout timeframe refers to business hours and excludes weekends and holidays. Since your payout request was submitted on Saturday, it may require additional processing time. Our team is actively reviewing your request, and if everything is in order, it will be processed as soon as possible. Thank you for your understanding and patience.

We understand your concerns regarding the stacking rule and how it impacted your trading. However, after conducting a detailed investigation of your trading activity, we found that the stacking trade rule was indeed violated. This rule is in place to ensure fair trading conditions and consistency across all accounts, and any breach is handled in accordance with our program policies. We recognize that execution timing or multiple clicks can sometimes lead to unintended orders, which is why we encourage traders to monitor their positions carefully before placing additional trades. We appreciate your feedback, as it helps us continue improving the trading experience and the clarity of our rules.

Thank you for sharing your honest feedback. We’re sorry to hear that your experience has left you feeling this way. Regarding your support email, we understand your frustration. Our intention is never to prioritize public reviews over direct customer support, and we apologize if it appeared that way. We strive to respond to all inquiries as quickly as possible, although response times may vary depending on ticket volume. With respect to the stacking rule, it is a predefined risk management policy designed to maintain consistency across all trading accounts. We appreciate your perspective on how it may influence trading behavior, and feedback like yours helps us evaluate whether our rules are as practical and transparent as they can be. Regarding our promotions and pricing structure, we acknowledge the importance of clear communication. While discounts and offers are highlighted regularly, changes to payment structures or program terms should also be communicated transparently so traders can make informed decisions. We’ll pass your comments to the relevant team for review.

Thank you for your feedback! We're glad to hear you find the platform reliable and our pricing competitive. We appreciate your support and look forward to continuing to provide you with a great trading experience.

Thank you for your feedback! We're glad to hear that you've had a positive experience with our execution quality and processing speed. Providing a smooth and efficient trading environment is one of our key priorities. We also appreciate your comments regarding the mandatory stop-loss requirement. This rule is designed to promote responsible risk management and help traders protect their accounts. That said, we understand that different traders have different trading styles, and we value feedback like yours as it helps us evaluate and improve our programs over time. Thank you for sharing your experience, and we wish you continued success in your trading journey with FundYourFX! 🚀📈

Could you please elaborate on what you did not like about your experience?

Thank you for your feedback. We understand that platform preference is an important factor for many traders. While we currently do not offer MT5, we strive to provide a stable and efficient trading environment through our available platforms. Regarding hedging, our trading rules and platform capabilities are clearly outlined to help traders determine whether our programs are a good fit for their trading style before purchasing an account. We appreciate your comments and will continue to evaluate trader feedback as we enhance our offerings in the future.