The operative seemed a bit put off by all my questions and it seemed he wanted to just get me off the phone. He kept saying 'feel free to look around' and sounded like he was annoyed and impatient.
Stuart Craig
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short on this occasion.
We will take your feedback on board and I hope that in the future you give us a further opportunity to deliver the correct level of service to you.
Avis sur des produits
Date d'achat : 19/10/2020
0
Partager
MH
Mr Barry Hildebrand
Burford
5 years ago
Ce que Mr Barry Hildebrand a dit à propos de Fresh Insurance Services:
very helpful and patient as the whole empty house situation was hard to work out.
Then allowed me to ring back later after discussion with other family members but had all my notes on file for a...
Are generally helpful, however I am not comfortable that at renewal they would happily have charged me a higher premium if I hadn't queried it. They should give the best price to existing customers...
I did end up getting insurance, but the quote given online to entice me in was a lot less than the final cost (by about £150). I was given some dubious reasons for this. When setting it all up I...
I initially was not happy with the automatic renewal. I called customer service line to query why. This was explained to me and the young lady who helped managed to get the quote to a really good...
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
