Francis & Gaye Jewellers are proud to be an official High Street Jewellers offering exceptional service with stores located in Coventry and Loughborough. We specialize in fine Jewellery and Swiss watches from some of the most respected brands available today including TAG Heuer, Bell & Ross, Gucci, Longines, Rado and Oris to name a few. Our staff are highly trained and knowledgeable and are available by email or phone should you need to talk to us. Shop with confidence, we offer: Free UK delivery on orders over £75.00, up to 30 day returns, 0% finance plans on products/orders over £275.00 (Unless item is marked as on sale - red price), all items arrive with an official manufacturer’s warranty and packaging. We can also offer a Gift Wrap service, watch bracelet re-sizing service and many more services in-store. For full details please read our 'About Us' page.
We apologise for the error however it seems after we investigated that the watch was labelled incorrectly in our warehouse. We agree this should have been checked before despatch and we are sorry for this error. As communicated to you via email we offered to cover the cost of return and this was actioned along with a full refund. We replied to all emails promptly and in our eyes did all we can to rectify the issue. If you would like to discuss this further please contact us on 02476 520040.
Kind regards
Lee
E-Commerce Manager