Fine Food Specialist Commentaires

Thank you for your 5-star review. We are so thrilled that the website was easy to navigate and that the Wagyu was excellent and thoroughly enjoyed. We look forward to your next orders with us :)

Wonderful to read your 5-star review, thank you for taking the time to do this. We are thrilled that everything was perfect for you and look forward to your next orders with us :)

Thank you for your 5-star review. We are so thrilled that you loved the veal chops and everything went perfectly for you. We look forward to your future orders with us :)

Thank you for your review. I have fed your comments to our butchers and due to the nature of the product varying all the time depending on the size and shape of the beast, it is very difficult to get the exact weight all of the time. We will always refund for the difference in weight if it's under by more than 5%. Most of our packaging is recyclable, except for the boxes for our frozen items as we have not been able to yet source an equivalent in quality and durability. Please be assured that we are constantly on the lookout to find this alternative as we would like to be 100% environmentally friendly.

Thank you for your 5-Star review on our great service and products. We are thrilled that your order arrived on time as expected. We look forward to your next orders with us :)

We contacted you on Monday to explain that you had placed your order late on a Thursday night and on Friday your product was not available in the market. We do not work weekends which is why we specify that we don't deliver on Sundays or Mondays. Your order was dispatched at the earliest time for the price you paid. If you wanted a specified date this will cost £11.95, £7.99 is our standard which is specified at 2-3 days delivery. We do though try and send out earlier than this if we can. From buying your product on Monday afternoon to your delivery of the product the next day, it was less than 24 hours. Our quality checks are very stringent and if customers have any issues we ask them to email us at support@finefoodspecialist.co.uk with images or to call us on 02076272553. This way we can resolve any issues or problems with orders.

What a joy to read your 5-star review! Thank you for taking the time to write this. We are thrilled your brother enjoyed the Wagyu so much that he gave it 11/10! It is wonderful to read that you will be coming back to buy more. This is exactly what we aspire for at Fine Food Specialists, happy customers 100% of the time. We look forward to your future order with us :)

Thank you for your 5 Star review and the feedback. We are thrilled that you are a loyal customer and that you enjoyed your Sake. We love this one too for the rich peach and melon taste that it yields. We will look into your suggestion and also feedback on your packaging comments.

We are so sorry to read this. I can assure you that all our fresh products go through a rigorous quality check before we send them off to our customers. Due to the intense weather/ heat we have been experiencing some of our fruit and veg have not survived as well in our packaging. Please always reach out to us by calling or emailing on 0207627 2553 or support@finefoodspecialist.co.uk, so that we can resolve any issues with orders. We strive for happy customers 100% of the time.

Horray! We are thrilled to read your 5-Star review on our VERY good products and services. Thank you for taking the tie to review us. We look forward to your future orders with us :)