Quick, helpful response, beyond what I'd emailed about.
Florence replied to me really quickly, and picked up on something I'd mentioned in my message to go beyond answering my questions to check something else with me to ensure the best delivery option....
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Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Rest assured we will work on making our website/emails clearer for better understanding.
Best wishes,
Florence M
Customer Support Advisor
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Great customer service, the app helped me understand my cycle so much better and we were able to conceive our rainbow baby!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Great service
I got in touch via the website to request to cancel my subscription once successfully falling pregnant. My request was dealt with within a couple of hours and the customer service assistant was very...
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Jenny
OvuSense
3 years ago
Congratulations on your pregnancy! Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
They solved my issue quickly and efficiently. Thank you!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Love ovusense!
Love ovusense!! Great customer service, always responsive and great product
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Brilliant customer service
Great service ! Always helpful and quick to reply
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Partager
BW
Barbara Wilson
Vérifié par Feefo
3 years ago
Ce que Barbara Wilson a dit à propos de OvuSense:
Brilliant
Great product and super helpful customer service. Very quick to respond!
Jenny
OvuSense
3 years ago
Thank you for taking the time to leave a wonderful review! I'm happy to hear you were satisfied with the service you received. Please get back in touch anytime, we're always happy to help!
0
Partager
RB
Rachel Brewis
Vérifié par Feefo
3 years ago
Ce que Rachel Brewis a dit à propos de OvuSense:
Swift solution focused customer service
Despite my frustration that my sensor broke at less than a year old the team resolved the issue swiftly. Each email was responded to quickly. I’m also impressed that the app notified me of the error.
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
Stellar customer service
Fantastic reactivity and very helpful support team!
Florence
OvuSense
3 years ago
Thanks for the lovely feedback!
I am so pleased that I was able to resolve the issue efficiently for you.
If you require any further support, please don't hesitate to reach out again.
Best wishes,
Florence M
Customer Support Advisor
0
Partager
Client de confiance
Vérifié par Feefo
3 years ago
5 stars ⭐️
Always so helpful!
Macrine
OvuSense
3 years ago
Thank you for taking the time to leave a review. I'm very happy to hear you received quick and helpful service! Please do get in touch anytime if we can be of assistance.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
