Easy process to select and purchase fans to suit different areas. Fast dispatch and delivery. Have done business with them before and wouldn’t hesitate to recommend.
Thank you for sharing your feedback. We’re sorry to hear that you’re not experiencing the cooling effect you expected from the Fanco Sanctuary DC Ceiling Fan. It’s important to note that while the fan has a maximum airflow of up to 11,176m³/hr, it’s not one of our higher airflow models but still provides good airflow within its range. There are several factors that can impact the performance of any ceiling fan, and we'd like to share a few considerations that might help:
1.Fan Size and Room Size: Ensure that the fan is appropriate for the room size. It should be installed above the area where you'll be spending the most time (e.g., above the bed in a bedroom).
2.Ceiling Height: If your ceiling is above 2.7 meters (e.g., 2.8 meters or higher), the fan might not deliver optimal airflow. This fan is most effective at a ceiling height of around 2.4 or 2.5 meters. If your ceiling is higher, you may want to consider purchasing an extension rod to lower the fan for better airflow.
3.Mode Settings: Please check if the fan is set to Summer mode. If it’s on Winter mode, you won’t feel the airflow as intended.
4.Fan Location: Make sure the fan is not installed too close to a wall or corner, as this could obstruct airflow.
If you’ve considered these factors and still feel there’s an issue, please don’t hesitate to reach out to us directly at this link here: https://fansonline.com.au/contact-us and we’d be happy to assist you further.
We appreciate your understanding and look forward to helping resolve this for you.
Avis sur des produits
Product
Fansonline
1 year ago
Thank you for sharing your feedback. We’re sorry to hear that you’re not experiencing the cooling effect you expected from the Fanco Sanctuary DC Ceiling Fan. It’s important to note that while the fan has a maximum airflow of up to 11,176m³/hr, it’s not one of our higher airflow models but still provides good airflow within its range. There are several factors that can impact the performance of any ceiling fan, and we'd like to share a few considerations that might help:
1.Fan Size and Room Size: Ensure that the fan is appropriate for the room size. It should be installed above the area where you'll be spending the most time (e.g., above the bed in a bedroom).
2.Ceiling Height: If your ceiling is above 2.7 meters (e.g., 2.8 meters or higher), the fan might not deliver optimal airflow. This fan is most effective at a ceiling height of around 2.4 or 2.5 meters. If your ceiling is higher, you may want to consider purchasing an extension rod to lower the fan for better airflow.
3.Mode Settings: Please check if the fan is set to Summer mode. If it’s on Winter mode, you won’t feel the airflow as intended.
4.Fan Location: Make sure the fan is not installed too close to a wall or corner, as this could obstruct airflow.
If you’ve considered these factors and still feel there’s an issue, please don’t hesitate to reach out to us directly at this link here: https://fansonline.com.au/contact-us and we’d be happy to assist you further.
We appreciate your understanding and look forward to helping resolve this for you.
Date d'achat : 16/01/2025
0
Partager
SJ
Suzanne Johnson
Vérifié par Feefo
Lake Cathie
1 year ago
Ce que Suzanne Johnson a dit à propos de Fansonline:
Customer service was excellent. I had a little hiccup when ordering, but customer service was able to confirm my order quickly and efficiently.
Product was delivered quickly which was great.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
