Another great product. Excellent communication. Top customer service. Highly recommended. Will always use this company for future purchases and have recommended others in the market for a fan.
Date d'achat : 01/05/2017
0
Partager
Client de confiance
8 years ago
A+++
Avis sur des produits
Date d'achat : 12/05/2017
0
Partager
Client de confiance
8 years ago
A+++
Avis sur des produits
Date d'achat : 08/05/2017
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Fansonline:
These people are total Liars, and would NOT Recommend them to anyone. Very very bad experience with them which my wife has already commented on why.
DO NOT DO BUSINESS WITH THESE PEOPLE THEY ARE...
Lire plus
Vanessa
Fansonline
8 years ago
Hi Mark, We were sorry to hear that the fan purchased did not suit your requirements and as result our customer service team worked very hard to get an exception for you, as our returns policy does not usually allow for us to accept any opened boxes. Based on your assurance that the product in the opened box had not been used in any way we went beyond our Australian Consumer Law obligations and allowed you to return the opened box. We were very surprised to receive a product that had been used and was covered in dirt, marks and oil stains. The fan was also received without its original plastic packaging. We are unable to re-sell used electrical products and as a result the product had been cleaned and returned to you.
Such an easy way to buy a quality product. The product was delivered quickly. Being winter have not used the fans yet but looking forward to sleeping better next summer
Date d'achat : 19/06/2017
0
Partager
TC
Trusted Customer
8 years ago
Ce que Trusted Customer a dit à propos de Fansonline:
Very happy with the customer service. I received a faulty fan that they accepted back with no issues & allowed me to return a fan that was not suitable. Very willing to compromise & fund a solution....
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
