I have purchased these fans before and like last time the service was top notch and the delivery very fast. I would recommend these fans and fans online.
Avis sur des produits
Date d'achat : 07/12/2023
0
Partager
PR
Philip Richards
Vérifié par Feefo
2 years ago
Ce que Philip Richards a dit à propos de Fansonline:
Fan is mostly great. Howeber won't connect to wifi. Which is the main reason i got this model. Spoke to fans online service chat and had to explain the issue 4 times. The person realised it was above...
Lire plus
Vanessa
Fansonline
2 years ago
Hi there,
Thanks for your feedback. We can see from the various chats you were enquiring after your tax invoice as there seemed to be an issue with our emails reaching you and we were discussing this with you as this may have been due to your junk mail settings. On one of the chats, you mentioned you had trouble trying to pair the fan to Tuya, for which our consultant sent you both the instruction manual as well as some troubleshooting steps. Of course, if you have further issues, we can assist under warranty for you. If you have not yet done so, please email us at https://www.fansonline.com.au/contact-us
Regards,
The team at Fansonline
BH
Bryony Heydon
2 years ago
Wasnt in my junk mail.
Yes and as I had explained to the consultant 4 times, I had already gone through those steps. Once the consultant finally realised this they said the would escalate further and I have heard nothing. Radio silence from you until my one star rating.
Avis sur des produits
Date d'achat : 29/11/2023
0
Partager
Client de confiance
Vérifié par Feefo
2 years ago
Great service and advice, product purchased at competetive price, delivered on time, as described, no fuss, thank you
I am very happy with the fans I bought from FansOnline. They look really nice and work very well. I also thought the price was very competitive. I ordered 2 fans and unfortunately only one...
Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
