Excellent. Customer Service rang me about the delivery arrangement and worked with me to arrange a workable solution. I was impressed!
Avis sur des produits
Date d'achat : 30/06/2026
0
Partager
RY
Ron Young
Vérifié par Feefo
2 months ago
Ce que Ron Young a dit à propos de Fansonline:
Delivery time was excellent
Avis sur des produits
Product
Fansonline
2 months ago
Thank you for taking the time to leave your review and for your detailed feedback.
We appreciate your comments regarding the fan noise. While the TT Silent fan is designed to operate more quietly than many comparable inline fans, it is not completely silent and some level of airflow and motor noise is normal during operation. We understand that the term "silent" may create different expectations, and we're grateful for your feedback on this point.
If you feel the fan is producing more noise than would reasonably be expected, please don't hesitate to contact our customer service team. We'd be happy to discuss the installation and operation of the unit with you and investigate whether there may be a fault affecting performance.
Thank you again for your review and for choosing our heat transfer kit.
We're pleased to hear that you're happy with the heat transfer performance and that the kit is exceeding your expectations in moving warm air between rooms.
Very happy with the customer service when I went to order the fan.It was not in stock, but they kept me up-to-date with it.And shipped it when it did arrive 😊
Date d'achat : 26/06/2026
0
Partager
SL
Salvatore Leonardi
Vérifié par Feefo
AUS
3 months ago
Ce que Salvatore Leonardi a dit à propos de Fansonline:
Very happy with the customer service. I preordered the fan and it arrived when they said it would.
Avis sur des produits
Date d'achat : 17/06/2026
0
Partager
Client de confiance
Vérifié par Feefo
3 months ago
Ordering was good
Subited a return enquiry have not had a response
Product
Fansonline
3 months ago
Hi,
Thank you for your feedback.
We've looked into your return enquiry and can see that we responded on 1 July requesting some photos of the carton to help us assess the return. It appears our email may not have reached you or may have been filtered into your junk/spam folder.
We apologise for any frustration this may have caused. A member of our team will be following up with you directly to ensure we can assist with your return request and work towards a resolution as quickly as possible.
Thank you for bringing this to our attention, and we look forward to hearing from you.
We're also very pleased to hear that your ordering experience went well.
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Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
