I requested next day delivery but owing to an error by Royal Mail it did not arrive. I phoned Express Pharmacy and they apologised and immediately sent out a replacement and refunded the payment I...
I requested that my order not be sent until 6th July as no one will be in. Express Pharmacy took no notice and sent in immediately. No one will be in, and I expect it will be sent back to Express...
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Express Pharmacy
Express Pharmacy
11 years ago
Please accept my sincere apologies for the inconvenience caused to you by our delivery service. Your medication was resent to you after the 6th July as requested, and information on Royal Mail, displays that it was signed for on the 7th July.
We apologize for any inconvenience that was caused, and would like to offer you a discount off your next prescription with us. Please email us on help@expresspharmacy.co.uk quoting this email,to claim your discount.
I know this doesn't rectify the issue but I hope it goes some way to show you that we care about the level of customer service that our patients receive.
Please do not hesitate to get in touch should you wish to discuss the matter further.
Kind regards,
Patient Support Team
Express Pharmacy
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.
Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.
Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
Express Pharmacy is the UK’s leading online pharmacy. We provide quick, safe and discreet medication deliveries at just the click of a button. From general health-related problems right through to specific men’s and women’s health, we have everything you need to get back on the mend. Next-day delivery available.