Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Expedia.com Commentaires

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Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

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avis au cours de l’année écoulée

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Client de confiance

Vérifié par Feefo

13 years ago

The on-line booking was fine, but I had a terrible time trying to use my…

The on-line booking was fine, but I had a terrible time trying to use my credit for a cancelled flight. My call was forwarded to "elite service," but the person who answered was unresponsive and...

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Expedia.com

13 years ago

I apologize for the difficulty you experienced during your attempt to use a credit for your cancelled flight. It is our goal to provide the highest level of customer service possible to our valued Elite + Members and it sounds like we missed the mark here. I've forwarded your information along to our Member Experience Manager for our Loyalty Programs for further investigation. Thank you for taking the time to provide us with your feedback. Sincerely, Martin Gurth Sr. Manager, Customer Experience Expedia.com

Client de confiance

Vérifié par Feefo

13 years ago

Great!

Client de confiance

Vérifié par Feefo

13 years ago

One suggestion - I would like to be able to search on Expedia with the…

One suggestion - I would like to be able to search on Expedia with the +/- 3 days options when looking for the best price. Travelocity has this search option and although I prefer booking through...

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Client de confiance

Vérifié par Feefo

13 years ago

I always book my trips via Expedia. Its fast, easy to use and never found a…

I always book my trips via Expedia. Its fast, easy to use and never found a better deals on the same trips on other sites. Its been at least 6 years that i've been using them and not planning on...

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Client de confiance

Vérifié par Feefo

13 years ago

Please make Expedia mobile app available worldwide (non-us) Please send out flight booking code / PNR…

Please make Expedia mobile app available worldwide (non-us) Please send out flight booking code / PNR code with the original booking confirmation message

Client de confiance

Vérifié par Feefo

13 years ago

convenient to book a hotel in a certain area.

Client de confiance

Vérifié par Feefo

13 years ago

I appreciate that you do not charge any cancellation fee to may activity.

Client de confiance

Vérifié par Feefo

13 years ago

Have nothing bad to say. Maybe free tee shirt are something would be nice

Client de confiance

Vérifié par Feefo

13 years ago

I had a problem with the choice of bed because I could not know what kind…

I had a problem with the choice of bed because I could not know what kind of beds there were in the room, nor could I make a change requesting the bed I needed. Which kind of defeats the point with...

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Client de confiance

Vérifié par Feefo

13 years ago

It was ok

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