Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

Expedia.com Commentaires

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Expedia.com offers the widest range of travel options, so whatever you’re looking for, at Expedia we can help you find yours.

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Client de confiance

Vérifié par Feefo

13 years ago

Service was fine; I only wish there had been better ticket options (eg, lower fares…

Service was fine; I only wish there had been better ticket options (eg, lower fares and more direct flights) available. Cancellation of the ticket had nothing to do with service.

Client de confiance

Vérifié par Feefo

13 years ago

representative was very smart and understood everything i was trying to convey. refreshing!

Client de confiance

Vérifié par Feefo

13 years ago

I usually really like Expedia, but had some trouble this time around booking my package. Wanted…

I usually really like Expedia, but had some trouble this time around booking my package. Wanted to change the primary contact to my husband and it kept giving me an error. Couldn't select whether we...

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Client de confiance

Vérifié par Feefo

13 years ago

I had to call your help line to ask afew questions , and I spoke to…

I had to call your help line to ask afew questions , and I spoke to what was an Indian lady who was very hard to understand . her English was marginal at best. it seens that nearly all of the major...

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Client de confiance

Vérifié par Feefo

13 years ago

I had a serious problem with my itinerary number: 152660077872. When Lufhansa (direct) cancelled their flight, and…

I had a serious problem with my itinerary number: 152660077872. When Lufhansa (direct) cancelled their flight, and then automatically put me on a Turkish Airlines flight (so I had one stop), and...

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Client de confiance

Vérifié par Feefo

13 years ago

Expedia does a great job... use your service all the team. It's very frustrating, though,…

Expedia does a great job... use your service all the team. It's very frustrating, though, when one of your vendors (e.g., Advantage Rent-a-Car) doesn't clearly state their rental policies clearly...

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Client de confiance

Vérifié par Feefo

13 years ago

easy to find deals, and book them!

Client de confiance

Vérifié par Feefo

13 years ago

Everything works well on the website and it is usually easy to resolv any problems

Client de confiance

Vérifié par Feefo

13 years ago

It very easy to book tickets.

Client de confiance

Vérifié par Feefo

13 years ago

The lady tried hard, but she had a lot of trouble recording numbers. Her English…

The lady tried hard, but she had a lot of trouble recording numbers. Her English was good, but I had trouble at times with her acccent. I became very frustrated toward the last 5 minutes with her...

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