Comment les avis de Feefo sont-ils recueillis ?

Nous recueillons des avis de manière indépendante pour le compte des entreprises qui travaillent avec nous. Notre plateforme ne s’adresse qu’à des acheteurs vérifiés, vous pouvez donc être sûr que vous consultez les avis de vrais clients.

Qui peut laisser un avis sur Feefo ?

Seuls les clients disposant d’une preuve d’achat peuvent laisser un avis sur Feefo. Nous nous en assurons en contactant les acheteurs immédiatement après la transaction.

Comment vérifions-nous les avis ?

Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.

Comment traitons-nous les faux avis ?

Feefo empêche les gens de laisser de faux avis, car nous n’invitons que les acheteurs vérifiés à donner leur avis.

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Afficher tous les 1,085 commentaires

Client de confiance

Vérifié par Feefo

2 months ago

Found the information they provided to be informive in relation to a family member passing ,

David Ashton Barnes Shaw IT IS BURNES NOT BARNES !

Vérifié par Feefo

AFG

2 months ago

Ce que David Ashton Barnes Shaw IT IS BURNES NOT BARNES ! a dit à propos de Estate Research:

Quick and efficient at task but do not repspond to e-mails! See below - How do I get rid of Afganistan ?

Client de confiance

Vérifié par Feefo

2 months ago

Rewards of estate research

The service’s received to date have been surprisingly interesting and rewarding Thank you! We look forward to more of the same 👍

Danielle

Estate Research

2 months ago

Hello, Thank you for your kind review. We are glad to hear you are finding our work interesting and rewarding. If you have any questions about anything going forward, please get in touch and we will be happy to assist. Best wishes, Estate Research

Client de confiance

Vérifié par Feefo

2 months ago

1st contact was very well done due to circumstances of a death in the family. Follow ups were timely and informative.

Danielle

Estate Research

2 months ago

Hello, Thank you for your kind review. We're glad to hear our team have been timely and informative with follow ups whilst working on your case. Should you have any queries regarding your case going forward, please get in touch and we will be happy to assist. Thanks again, Estate Research

Ronald William Cooper

Vérifié par Feefo

CAN

2 months ago

Danielle

Estate Research

2 months ago

Hi Ronald, Thank you so much for our 5 star review! Best Wishes, Estate Research

Client de confiance

Vérifié par Feefo

3 months ago

Explained everything very clearly as to what was happening as I was unaware of the details, plus it was very interesting to receive a copy of the family tree.

Danielle

Estate Research

2 months ago

Hello, Thank you for your lovely review. We’re delighted to hear that everything was explained clearly and that you enjoyed receiving a copy of your family tree. It’s always wonderful to know that our work was both helpful and interesting for you. Kind Regards, Estate Research

Client de confiance

Vérifié par Feefo

3 months ago

Very helpful

It was helpful and efficient,and the lady was very nice

Danielle

Estate Research

2 months ago

Hello, Thank you for your feedback. We are glad to hear we were helpful and efficient whilst working on your case. Best Wishes, Estate Research

James McQuillan

Vérifié par Feefo

GBR

3 months ago

Ce que James McQuillan a dit à propos de Estate Research:

Very good.

Everything was very good The lady I spoke to on the phone was excellent. and the family tree I received was very good.

Danielle

Estate Research

2 months ago

Hi James, Thank you for your review. We're pleased to hear you had a positive experience with our team and that you were happy with the family tree you received. Kind Regards, Estate Research

Client de confiance

Vérifié par Feefo

3 months ago

Real people, real value's!

Their research with an amazing river of determination. The passion for what they do and their transparency mixed with a sense of humour. Real people in an age of digital technology was amazing! They...

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Danielle

Estate Research

2 months ago

Hello, Thank you for your wonderful review. We truly appreciate your kind words about our team’s dedication and approach. It’s great to hear that you valued the personal yet professional service we aim to provide. Kind Regards, Estate Research

Andrew Searson

Vérifié par Feefo

3 months ago

Ce que Andrew Searson a dit à propos de Estate Research:

Confirmed research.

Very difficult question to answer. From the outside looking into the workings of feefo is not possible so I can't give an accurate opinion. I did my own family history research several years ago and...

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Danielle

Estate Research

2 months ago

Hi Andrew, Thank you for your review. We appreciate you taking the time to share your perspective, and we're pleased to hear that our research aligns with the work you carried out yourself. Your feedback is greatly valued. Kind Regards, Estate Research

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Feefo Trusted Service Awards

Nos prix indépendants récompensent les meilleures marques en matière de service à la clientèle. Les gagnants sont désignés sur la base des avis qu’ils reçoivent de leurs clients.

Que sont les Trusted Service Awards ?

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Estate Research Commentaires

Comment les avis de Feefo sont-ils recueillis ?

Qui peut laisser un avis sur Feefo ?

Comment vérifions-nous les avis ?

Comment traitons-nous les faux avis ?