They allowed me to come and collect my order, which helped me to save the delivery costs. They did charge me delivery initially, but refunded it when I asked. Their communication and customer service...
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Avis sur des produits
Date d'achat : 24/07/2013
0
Partager
Client de confiance
13 years ago
good service
Avis sur des produits
Date d'achat : 23/07/2013
0
Partager
Client de confiance
13 years ago
Very good accurate speedy service. Thank you Easy Florist
I emailed twice wanting to return item never got sent an address to return to so obv company's a con! Was going to order a lot of wedding items from them aswell very disappointed I could not get my...
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Easy Florist Supplies
Easy Florist Supplies
13 years ago
I see that you sent an email to us on 29/7/13 at 19:35. This was replied to the next day (30/7/13) at 9:27 explaining that you need to go into your order and select a return from there. I can then see you submitted a returns request latter that day at 15:34 and this was approved by our staff at 15:36. An email with the returns documentation was sent automatically straight away. I apologise if this has not arrived and don't know the technical reasons for why it wouldn't, however we do make all of the returns documentation available online from within the returns request. As soon as a return has been approved you can log back into your return and print off the relevant documentation, pop it in with your goods and when it gets back here we can process your return and get a refund issued.
I'm sorry if you feel this service has been disappointing due to the missing email, however your approved return request is there and waiting if you want to print it off and return it to us, we will still honour the return.
Regards
Peter
Easy Florist Supplies
excellent service, have called before placing an order and staff have been well informed and very helpful, delivery has been on time, overall great service
The Home of Florist Supplies, Easy Florist Supplies has over 60,000 customers delivering floral supplies and accessories throughout the UK with next day delivery on most items.
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Nous vérifions que les avis proviennent de clients authentiques en les associant à une vente ou à une transaction. Les personnes ne sont invitées à laisser un avis qu’après avoir effectué un achat auprès de l’entreprise.
The Home of Florist Supplies, Easy Florist Supplies has over 60,000 customers delivering floral supplies and accessories throughout the UK with next day delivery on most items.
